Warby Parker -Warby Parker

I've always had good experiences with WP and been a loyal customer for close to a decade now. Staff at the Brick location are incredible! I was having issues with my newest glasses I ordered online. I talked with online support and got another pair with the exact same issue and then revisited my optometrist to ensure the lens are correct and the prescription is valid. I was close to giving up entirely and dealing with it. Jay was able to troubleshoot and identify my issue very quickly! My newest pair came in today and they're perfect. Thank you Jay and WP!

Walked in today not intending to purchase, but help my daughter find a frame she liked as a first time glasses wearer. We were able to try on and shop without any pressure of buying. Once I reviewed pricing with the sales woman (I did not get her name), I explained I would like to shop around and see what else is out there. I left and returned to write down pricing and once she told me what it would be I was sold. Bought 2 pairs for my daughter and was told they would be shipped within two weeks straight to the house. The overall experience, start to finish was honestly so simple I’m very happy we stopped in today.

Customer service was exceptional. Both workers helped me select the proper size frames and color. I did not feel like I was being rushed. Would definitely go back

Professional and very kind during the eye exam. Patiently provided assistance in selecting eyewear. Anthony was awesome! The 2 Doctors I conferred with virtually provided a thorough explanation and education regarding the status of my eyes. I am very appreciative of the service they provided.

I went to the Warby Parker in Target, Brick. My first time purchasing glasses from Warby Parker. The sales associate, Jason was fantastic. The other associates also were very helpful and great too. They gave me options upon options to help me decide. Their opinions were honest which I greatly appreciated. Jason was also very knowledgeable with the insurance that I had and explained everything. Ten out of ten!! Thank you making a stressful experience enjoyable!!