Whelpley & Paul

Dr. Jordan Lamb is absolutely amazing! She has been so wonderful and thorough in caring for my little one. She takes her time to listen, explains everything clearly, and truly goes above and beyond. Dr. Lamb is knowledgeable, kind, patient, and genuine. We’re so grateful to have her caring for our child. We highly recommend Dr. Lamb to any parent looking for an exceptional pediatric Optometrist! The staff is also great!

Staff was friendly, professional, and prompt. Two things that really stood out from previous eye exams were that the doctor described what she was seeing as she was doing the exam, and she was able to do the exam without using eyedrops & ruining my vision for the rest of the day. Assuming the glasses turn out ok I plan to return for future exams. Highly recommended.

My glasses need to be adjusted every few days. They goofed on my granddaughter's no transition. When you call and leave a message no one calls you back. You go in there the receptionist is on her phone. This way you have to drive there. It was great years ago

The visit was good. This was my first time here after moving to Rochester. The visit was quick, everyone was nice, and they seemed knowledgeable. The only thing I would suggest is a bit of a spruce-up around the office.

Went here for an eye exam and for a pair of glasses. I’ve got really poor vision and have been getting a lot of headaches. I was told it would take about a week a little longer for the glasses to come in. It’s been nearly a month and still don’t have them. I’ve called multiple times to check in and find out why and some of the times I call I’m met with an attitude and the person has that tone in their voice like “ Oh, it’s her again.” They told me they would call twice now to try and figure out what is going on and that I would receive a call back to let me know. That was over a week ago. Never got a call. Always given the same answer and I’m tired of calling and being met with attitude. If you are desperate for glasses and expect people to be kind and courteous and helpful don’t go here. 10/10 would not recommend. It’s been a horrible experience. If I could have left 0 stars I would have.