Called to schedule my 7yr olds yearly exam for new glasses as he's a returning patient. Not many places in our area take molina so I'm traveling 45 mins from Freeport to Rockford. His insurance hasn't changed and should already be on file but they wouldn't let me schedule until I had my insurance card for him in my hand. They don't send appointment reminders. And when they do answer the phone, they are very rude and hang up on you.
About
Willaim Pawlak OD serves patients in Rockford and the surrounding part of Illinois from its office at 7219 Walton St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include contact lenses. Insurance accepted includes Superior Vision (4 plans in total). Care is provided by William Pawlak, OD. You can walk in without an appointment. Call (815) 394-1643 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
7219 Walton St
Rockford, IL 61108-2607
Get Directions - Phone
- (815) 394-1643
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 12
Highly recommended the on-site doctor is very knowledgeable professional and reasonable on prices. They take the time to look at your insurance or lack of insurance to get you taken care of without braking the bank! Prices are exactly what they say. They are no hidden fees. No additional charges that you need for your eye exam it’s is included in your eye exam at a low rate. Unlike other eye doctors I have taken my family to. Also get your glasses back in a very timely manner. The last time I took one of my children in on a walk in for a emergency replacement and full exam we had her glasses back within three days all three pairs, at other places, it has taken weeks and maybe one pair comes in 10 days later but the next don’t I’ve even had times other eye doctors that I never received my glass or they were damaged upon pickup… But not at this at this location with this doctor. And they said I have 60 days after I buy them that if I don’t like them or I want to change something, I can just bring them back.. And let me say one time, a little louder for anyone in the back ,, they offer walk-in appointments!” Not having to wait weeks or months to get an appointment is amazing!!! when you need to replace your children’s glasses like yesterday! but they also need new eye exam and prescription!! Honestly, as a single mother with three children that all need glasses, finding this doctor has been a huge stress relief has saved me so much money!!! Previously taking my children all to the eye doctor cost me thousands of dollars because the provider I went to with my insurance charged very large inflated fees And the insurance wouldn’t cover the entire cost, and there were so many hidden fees and tack on every part of the eye exam was an additional fee. But thankfully, somebody told me about this eye doctor and I went there, and my glasses nightmare has finally come to an end I could not think them enough and I hope the other locations will also find doctors with such great customer service and dedication so everybody can get good prescription Eyecare..
Front desk ladies were very nice. Wish I could say the same about the Dr but he does not do good with kids at all. We won't be returning.
Georgia is a angel, super sweet! She legit just made my day. Thank you doll, I really needed some good news!
Didnt have any issues went in went out everyone was very nice however needs more staff to answer phones while the nurses are helping in house
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