Advanced Eyecare of Madison

Dr. Alderton is exceptional. He's professional, thorough, and very easy to talk to. What impresses me most is the time he takes to explain everything clearly instead of rushing through the appointment. He makes sure I understand what he was checking, what he was seeing, and what my options are moving forward. You can tell Dr. Alderton genuinely cares about his patients. He has a calm, confident approach that immediately puts you at ease, and his attention to detail gives you real confidence in the care you’re receiving. It is rare to find a doctor who combines knowledge, professionalism, and genuine kindness so well. I always leave feeling heard, respected, and well taken care of. I would highly recommend Dr. Alderton to anyone looking for excellent eye care.

Not exactly focused on customer needs and more interested in telling customers to get their dogs off their lawn, even though anything would have been picked up if it did happen. So remember if you have your dog with you, they’d rather you go somewhere else. Also brought battery in for new one and still given the wrong battery and had to make a return trip. Do better guys, please.

My experience here is always phenomenal!! The entire staff is so welcoming and kind, I always feel comfortable asking questions/ feel like my needs are well met! Dr. Alderton is very knowledgeable and kind as well! I always feel informed when I leave my exam and I think he would explain the same thing to me a million times if it meant I would understand. I have a lot of eye-exam-anxiety and I always feel a lot better after talking with him. Lastly, my absolute favorite!! Linda! She is so so sweet and I genuinely look forward to seeing her each year. She takes her time helping me decide on frames each year, and I always leave confident in my choice. This year I decided to try contact lenses for the first time and the entire staff was SO helpful. I felt well informed about my insurance policy going into it, Dr. Alderton was very helpful in picking out the best option for me and my prescription, and Linda (as always) went above and beyond as she watched me try and fail to get them in (and out) the first time. I was emotional upon seeing myself clearly without glasses for the first time in years, and she was so kind to me!! I wanted to specifically say it speaks volumes about the practice itself that the employee retention is so high! I feel like with most “annual doctors visits” the staff may be polite but definitely doesn’t feel as familiar. At Advanced Eyecare I’ve worked with the same staff for years and it’s so nice to see familiar faces that remember you! 10/10!!!

I had an emergency come up on a Sunday afternoon. Dr. Sanderson picked up the emergency line on the first ring and saw me in the office within 15 minutes. She was very knowledgeable and handled calling a retina specialist and even called the pharmacist to make sure I got my medications as soon as possible. Honestly, you could not ask for better help from a doctor. I would recommend her office to anyone.

High pressure sales, also had exam then pressured to buy progressive glasses, they were horrible, my prescription from 4 years prior are much better,, and cost big $$. Fast forward 2.5 years, side arm breaks, their response is they don't make frame anymore and can't fix it. Will never go here again and would recommend you don't also