Bad experience all around, from scheduling my appointment, getting checked in, and especially the doctor. I had to call 3 different times, with the first two being told I should try calling again another time as they didn't want to grab my referral. Once I got scheduled and showed up for my appointment, I was shuffled between windows before waiting well over an hour. I had to refill out the forms submitted online, wasting more time as well. Once I was pulled into the clinic, my vision was tested in a basic manner, before I was again left in a room alone for over half an hour. The nurses dilated my eyes and I was finally brought to the MD. When he entered the room I was told "Oh wow, I thought you would be older. If I knew I wouldn't have dialed your eyes. I cant really do anything to check you out now, so come back another time." Great, so my file wasnt even reviewed at all, and I wasted this whole visit for nothing. Now with dilated eyes, over an hour late to return to work, I was sent home without eye protection/sun glasses to drive half an hour during peak sun (1-2pm). Even worse, I got a bill for the visit, and since my medical concerns weren't addressed, it wasnt treated as a medical bill and therefore wasnt covered to the level it should have been. Never been more disappointed in a business in my life, not a single step of the process worked, and I hope others strongly reconsider their medical and eye care needs.
