Berkeley Eye Institute

Amazing experience! From consultation to day of procedure to follow-up, everyone was so kind. Pre-op and post-op instructions were super easy to follow. Cindy was amazing explaining how everything would go and answered all of my questions! Dr. McCauley and his team, Heather, Carole, Rebecca, and Cindy were amazing on surgery day! They eased any anxieties I had and explained everything as it was happening. The actual procedure time was so quick! Cannot recommend lasik at Berkeley in the woodlands more!

Dr. McCauley, Dr. Dackowski and every single staff member I encountered was amazing during my recent lasik treatment. They all went out of their way to make sure I was informed and comfortable. I would do it all over again if I had too. 10/10 recommend

I had a wonderful experience at Berkeley Eye Center, especially with Dr. Anderson. Everyone throughout the entire process was so helpful, knowledgeable, and friendly. From my first appointment to the day of the procedure, I felt completely supported and well cared for. On the day of the procedure, the staff was incredibly calm and reassuring. They talked me through every single step, which made such a difference and helped ease any nerves I had. I truly appreciated how attentive and patient everyone was. I would absolutely recommend Berkeley Eye Center and Dr. Anderson to anyone considering eye care or a procedure. It was a very positive experience from start to finish.

I recently had CTAK surgery on my right eye performed by Dr. Anderson at Berkeley Eye Center, and I couldn’t be more impressed with the results. Dr. Anderson did an amazing job, and his entire team was outstanding. A special shout‑out to Ashleigh, who was incredibly informative and made me feel at ease throughout the entire process. Knowing that I can reach out to her at any time has been very comforting. The results from my CTAK procedure have been amazing, and I’m already looking forward to getting my left eye done. Thank you so much to Dr. Anderson and the entire Berkeley Eye Center team!

REVIEW HAS BE EDITED AFTER INITAL POSTING **Disappointing customer service after a good procedure** I had LASIK done here two years ago and was happy enough with the results that I referred my sister, who also had her surgery done at this clinic. At the time of my own procedure, I received a sunglasses coupon but never got around to using it. When my sister recently used her coupon and got a great price on her pair, it reminded me that I still had mine, so I decided to check whether I could use it too. When I asked, I was told it was too late and that the coupon had "expired." What bothered me more than the answer itself was how I was treated when asking about it. The staff member I spoke with was condescending, essentially implying I should have known better than to assume a coupon might not have an expiration date, even stating that they might have to change that going forward. It wasn't the "no" that was the problem; it was how it was delivered. I had also been planning to schedule a LASIK consultation for another family member here, but after this interaction, I've decided to look elsewhere. It's disappointing, because the clinic told me they were grateful for my referral, yet this experience made me second-guess recommending them again. Good outcomes matter, but so does how you treat returning and referring patients. I'd suggest the front desk staff receive some coaching on tone, because this one interaction undid a lot of goodwill. EDITED REVIEW As of July 28th, staff at Berkeley have since reached out regarding my experience. After some discussion, I was allowed the original discount of $250, which was the reason I had initially reached out for. And while I am grateful for the discount, I am leaving my review at four stars because this entire hassle could have been avoided if I was allowed the discount when I initially reached out. Also, it's not like I randomly walked in there two years later looking for $250 off. The only reason I was there was because I referred my sister.