Carolinas Center For Sight

Today, was my 1st time visiting Carolina Centers For Sight in Sumter, S.C. I was a new patient recommended by my insurance. The atmosphere was calm, quiet and inviting, and very clean. The receptionist was pleasant but professional. I was impressed that as a new patient I did not have to fill out numerous pages of information. I was just asked for my ID (Driver's License) and my Insurance Card and the automated system did the rest. There was a screen playing in the waiting room on the wall that showed video information on eyes, and all types of problems, their causes, and how they can be fixed, and who to talk to if you are experiencing any of these. I saw Dr. Ferguson l, after her PA did several tests on my eyes. She was so professional that before she told me her name, I thought she was Dr. Ferguson. Once I saw Dr. Ferguson, she greeted me and her experience, expertise and her professionalism captivated theme room. After some added tests and measurements she gave me my diagnosis. My time with her was unforgettable! I will get my Husband in to see her, and I will definitely recommend my friends and associates! Thank You for being so outstanding! Harriett Kirkland

I had a very good experience at Carolinas Centers for. Sight today with Dr. Anderson, my Optometrist. The visit was for an unusual scratchy feeling in my eyes along with some redness which was very uncomfortable. Dr. Anderson was able to fit me in right away, diagnose, and prescribe me the right drops to take care of the situation. This made me so happy since I had been experiencing this for awhile. Also, the staff are always so helpful, friendly, and caring. I would recommend the Carolinas Center for Sight for all your vision needs due to their caring staff and Dr. Anderson 's knowledgeable expertise.

Currently not real happy with these folks. I called in October 2025 to schedule an appointment. I needed it for early March 2026 because anything before then wouldn't be covered by insurance as it would be too soon. So tell me why I got a text this morning that my appointment had been changed to late February without me having spoken to anyone from this office?! When I called to find out what was going on, I was told they tried to contact me. With what, smoke signals? Because I haven't had a single phone call from this office! I went back and checked my call logs to be sure - not one call. I was able to change the appointment to a day later than my original appointment. I also had the person I spoke with add a note that my appointment is not to be changed without them actually speaking to me and getting my consent to do so. Unless you actually speak to a patient, you should not be changing their appointment! You have no idea what their schedule is like or if the arbitrary date/time you picked will even work for them. This review will be updated once I've had my appointment. I intend to speak to the practice manager at that time about this incident. They need to be made aware that patients are being rescheduled without staff actually speaking to them and getting consent to change the appointment.

Everyone was so nice and caring. They made me feel comfortable and ask me about all meds I was taking and medical conditions. It was nice to go somewhere with good customer service

Today was my very time here and the atmosphere when you first walk in is so pleasant and inviting. It is so beautiful on the inside and very relaxing. The staff is so pleasant, polite, sweet and very helpful. They even made me laugh, and with my anxiety it was well needed. Even the sweet lady that helped me pick out my glasses had my best interest at heart. And she was so patient with me but she made sure my glasses fit me, as well as blended well with my skin tone. She was full of smiles and laughter too. I love her spirit, But the highlight of my visit was my doctor. Dr. Rachel Ferguson, OD she was so sweet, very soft spoken. Did a very awesome thorough exam. She listened to me, she did not interupt me. She was so gentle with everything she did and said. Her spirit is very calm and humble. It was a very well-worth it, very relaxed and stress free experience. Where care and compassion was the topic from start to finish. I highly recommend them to anyone and everyone. Because they are definitely my permanent eye care home. 🥰✨️🥰✨️🥰✨️