I rarely leave negative reviews, but my experience this morning left me no choice. The technician who conducted my pre-exam was shockingly rude from the moment I walked in — raising her voice at me not to sit down, then repeatedly yelling at me during the exam itself. When the equipment kept pushing me away from the chin and head rest, I tried to explain what was happening. Her response: "That's not my problem, I can't do anything about it." When it came time to check my blood pressure, I held up my hand and she snapped at me again, demanding my wrist. Not once did she speak to me with basic human decency. I have never been treated this way in any medical setting. To make matters worse, the $300 glasses I purchased previously have done nothing to help my vision. I'd strongly encourage anyone considering this office to look elsewhere. There are plenty of providers who will treat you with respect.
About
Located at 2155 NW Shevlin Park Rd in Bend, OR, Central Oregon Eyecare is an eye doctor and optical shop serving the Bend area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses and contact lens fitting. VSP, EyeMed, Superior Vision and Spectera are among the 11 vision plans accepted. Doctors at this practice include Toni Decker, OD, Brian Oulman, OD, Nathan Cazmersen, OD and Erin Yamamoto, OD. The optical carries 36 frame brands. It is open 5 days a week. Walk-in visits are welcome. Call (541) 647-2760 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2155 NW Shevlin Park Rd
Bend, OR 97703-7101
Get Directions - Phone
- (541) 647-2760
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 134
Marlys and the rest of the staff at Central Oregon Eyecare are wonderful to work with. Professional and pleasant staff as well as taking great care of their customers.
Best service ever! They gave me lots of contact trials to get the prescription just right, and even fixed my sunglasses frame at no charge!
Been going to Ace real Oregon Eyecare for 10 years now. These guys are great! Very helpful and accommodating! Never once have I eve me had a problem and they always go above and beyond every year. Also, the eye scans/photos are pretty sweet!
The optometrist assistant that saw me to today was incredibly rude. Ushering me back like cattle “come on! I need to get going!” Waving me forward. I said “my fiancé is walking in the right door now.” She literally replied “I don’t care! Come on! I need to start your exam!!!” She was in a horrible mood. I had a rough morning as well, so I’m not giving her grace for whatever made her treat me so poorly. She needs to be fired. There was no one in the lobby when arrived, nor while I tried on glasses, nor when I paid, so no they weren’t even busy
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.