Cfo Retail

I’ve been a customer for over 10 years, and I highly recommend this practice! The staff has always been incredibly patient, friendly, and professional, and the turnaround time is consistently quick. We’ve gotten both contacts and prescription frames here, and I especially appreciate the wide variety of frames available at different price points. They have something for every style and budget. Now that they also help with my toddler, I appreciate them even more. They are so patient and wonderful with little ones, which makes the experience so much easier for our family. We’ve had such a great experience over the years and will continue to recommend them!

I simply love the courtesy, consideration and thoughtfulness that was shared. I love that they also have a very large selection of beautiful frames i had to try on many frames before I finally decided which ones I wanted with the help of the sales rep she was honest about my selections and helped me choose what was best. Also o have to include the octogologist she was very kind and so sweet. Thank you Cohen on Broadway and 12 street. Your amazing!

I’ve been coming here for years and always have a great experience. The optometrist is fantastic and does thorough eye exams every time. They’re also super helpful with contacts, adjusting glasses when they’re crooked, and updating my prescription. Highly recommend!

These people will rip you off. I came in for a routine annual eye exam, expecting to pay my standard $10 co-pay. Instead, I was charged $49 - $10 for the exam plus an additional $39 for fundus photography that I did not request or consent to. When I raised the issue, staff declined to issue a refund despite my multiple attempts to resolve it. The billing system here appears to have real problems, and the lack of transparency around add-on charges is frustrating. Easier to just avoid this place altogether!

Dr. Denise Whittam is the GOAT of optometrists. She is extremely knowledgeable, patient and kind. She always knows the best ophthalmologists when it is necessary for a referral to one. I always have complete confidence in her when she advises me on the health of my eyes and the proper post-exam needs. Dr. Whittam has an incredible work ethic as well. Thanks Doc.