Costco Optical

Pro: Descent prices and selection. Contacts in stock. Cons: Will not put new lenses in glasses frames purchased at Costco if it is either purchased more than 2 years (which is same valid time as a prescription) or the lab rejects the frame for any reason. What this means is that your $300 frame you bought a Costco is only good for one prescription. Conclusion: They force you to buy new glasses frame each time you get a new prescription. Your prescription Rayban or Oakleys will be useless in 2 years.

Had a really disappointing and humiliating experience at Costco Optical. I bought glasses here last year and was guided on specific lens specs by their staff. I came back to order the same thing, and instead of helping, the employee denied it outright, mocked me, and implied I got my information from Reddit. What’s worse is the complete lack of knowledge paired with total confidence—they clearly didn’t understand what I was asking, yet dismissed me instead of trying to clarify or check records. No effort to investigate, no accountability, just condescension. I left feeling cheated and embarrassed. Really unprofessional experience—double-check everything and don’t rely on their guidance.

Got my first glasses here. Brand new glasses had scratches on the frame. Had to come back while they ordered new frames. Come back a second time and the employee working took 20 mins to find and understand that I was there once already. They only needed to switch out my frames. Overall frustrating experience.

I was hesitant to visit this location due to its low rating and negative reviews, but since it was the closest option, I decided to give it a try. I needed new glasses after being quoted $750 at another place, so I checked out Costco and was pleasantly surprised by the great prices and variety. I ultimately chose two pairs of Kate Spade glasses: one for reading and computer use and the other for prescription sunglasses. Picking my favorite frame was the hardest/longest part, but the young lady who assisted me made the process smooth, quick, and comfortable. She clearly explained everything, including my insurance coverage (VSP). I was thrilled to pay only $200 for both pairs instead of $750 for just one. The entire experience was fantastic, and I plan to return for my new glasses. I was notified that both pairs were ready about a week and a half ago, which I thought was impressively quick!

Decided to go to Costco for more affordable options, I do not have insurance. Eye exam for prescription glasses is currently $90 and exam for contact lenses currently $135. Called and booked an appt for prescription glasses. Went thru the routinely eye tests before I was seen by Dr Arii Nguyen, personally for me she was great, quick, and straightforward, as someone who's worn glasses since I was a child understood what I was told. There is a variety of frames, price ranging from what I saw $64 - $400 if not more or less. There are luxury brand named as well as non brand named frames. Staff member was helpful, straightforward, asked if I wanted transition lenses (clear lens turns dark like sunglasses) opted out. There are different levels of how thick the lens can be depending on your prescription, the thinner the lens the price increases, staff member gave me recommendation in regards to that, also offered additional $13 if I wanted to round the corner of the lens so it doesn’t protrude out as much from the frame, opted out. Over all, frames I picked out came to about $65, lens came out to about $85 including anti scratch and anti glare which is something I have had to pay additional for each one at my previous optometrist, eye exam $90, total came out to about $240. Costco will contact you when your glasses are ready takes about 7-10 business days. This was a very reasonable and affordable price for me this is the least amount I have ever spent on a pair of glasses I have paid anywhere from $400-$600 for a pair in the past. Satisfied with the service.