My daughter & I have been patients at crown vision for about 10 years & we both LOVE Dr. Lutz. A lot of the office staff has been very friendly and helpful, but over the past couple of years, we have had issues with some of the office staff being quite rude & glasses that we ordered were misplaced in the office on more than 1 occasion(they were eventually found). We always just looked past the negative things because we love Dr. Lutz so much, but unfortunately, after having a member of the office staff(it may have been the office manager, but I am not for sure) fiat out lie to me, we have decided to no longer use Crown Vision Lindenwood. I wish Dr. Lutz saw patients at a different location so we could continue to see him because we will very much miss having him as our provider & if i were rating just him, he’d certainly receive 5+ stars.
