Daiber Vision Care

I have been going here since I got my first pair of glasses back in 2013 and have never had a problem. Then when I decided to switch to contacts all of the staff was very nice and helpful with transitioning to them. I can’t say enough how helpful and professional the Doctors and manager is there. I will keep going back there, and recommend them to anyone that is needing to get their eyes looked at or to get glasses/contacts.

I've seen doctors Daiber or Canfield for my vision care needs for nearly 30 years. My elderly parents, my wife and three (now grown) children were also patients. I've been very pleased with the care received over the years. Their support staff is well-trained and professional. The clinic operates with the high standards I expect and I recommend them to anyone seeking quality eye care.

The eye exam was thorough and everything I'd expect from an excellent eye care place. I was told when I ordered 3 pair of glasses that it would be 7 to 10 days to get them. I got the first pair in around a week and they're well made and I have no complaints. I didn't get the second pair for 25 days and they were unaccpetably thick for 1.67 high index lenses. I requested that they be sent back to the lab, which they politely agreed to. I was notified 38 days after the original order that my glasses were ready. The pair that I had sent back were unchanged, and the third pair were much thinner than those. I inquired as to why, and the only answer I could get was that I could call the lab and ask them. As I was doing business with Daiber, not the lab, I declined to do so. I requested, and was told I would receive, a refund for the pair that was too thick. All of this was done in a professional manner, and I have no complaint with the demeanor and professionalism of the staff. I do have a complaint with the overall experience, and my wife and I will be taking our chances with a different establishment for our optical needs in the future.

I had a great experience! Dr. Canfield was professional and knowledgeable. The office staff was friendly and helpful. I ended up ordering glasses through them; the young lady who worked with me explained each option and charge thoroughly, detailing what insurance covered and what my out of pocket cost would be so I could make an informed decision. I'm guessing the office staff referred to in other reviews is no longer there, because I had no negative issues with anyone. I highly recommend Daiber Vision Care!

I will try to keep this a simple review. I have been using this eye doctor since 2003. It used to be a great clinic. But service, communication and the employees have changed and not for the good. 1st they made me an appointment for 12 PM and I went to my appointment and was told everyone was gone to lunch. Why then was an appt. made for 12PM then? I had to reschedule my appointment and waited 6 more weeks to go. Today I went in, only to be told they don't take my insurance. Why was that not discussed with me at time of appt. like every other Dr.office? Then the final straw for me was the, receptionist was very, very rude and snapping at me. I will never go back to this eye clinic they have lost a long time client.