Dr Bogard Chang Optometry

2/14/2025 Haven't got my prescription yet. See how long that takes. I arrived to take care of that at 430pm, but all the staff were closing the store. I asked if they're closing early and she said "why? Do you need something?" This is the staff and not the doctor. Will update after prescription. 2/17/2025 It's a nice small place, I hope they get more customers, the doctor is an excellent person. I was upset they closed early and the response. Though overall a pleasant experience with the doctor and some staff. Edit; I'm unsure what to finish up with, only that the prescription was relatively fast and I enjoy my glasses. Need to return for a mistake on my part.

service is great and fast, came early for an appointment and finished early too

Staff was great. Was able to get a quick appointment and my daughter felt really comfortable with Dr. Chang. Highly recommend this place.

I am upset that Dr. Chang and his receptionist are Not on the same page! I have a daughter who has high performing Autism. Dr. Chang convinced us into opening a Care Credit account to get the isee contact lenses that cost $1,600. We recieved them on a Saturday and by Wednesday my daughter kept struggling to put one in her eye. She also told me that she would still see blurry when working on her chromebook at school. I called the office and spoke with Myra and she explained if my daughter could not use them that they would refund me $1,300 out of the $1,600. I was ready to return them that day but they said I had to wait until Saturday. Dr. Chang tried his best to convince my daughter to keep using the lenses. I explained to him that she has special needs and it is not as easy for her to deal with these types of things that seem minute to us. He examined her eyes to note down her eyesight had improved with the lenses by quickly asking her if she can see better when he would adjust the lenses on the machine. My daughter had stopped wearing the lenses and was using her eyeglasses for 5 days now. I think he was just trying to show proof that they made a difference in her eyes permanently. Which makes no sense since he prescribed her the eyeglasses she was wearing 2 weeks prior and she sees the same through them. He then told me he would charge me $500. I explained to him that his staff told me the charge would only be $300. Dr. Chang's response was, "Well she shouldn't have told you that." I have 4 daughters who I've brought to Dr. Chang for their eye exams and glasses. Due to him charging me $500 instead of $300 as Myra told me over the phone, I will no longer take my girls to his office. I will also send this report to medical/I.E.H.P and to the Better Business Bureau.

Went in to get my brothers new glasses and one of the nice staff asked me if I wanted my daughter to get an eye exam as well resulting in me finding out my daughter also needs glasses. Staff was friendly and attentive.