Would give zero if possible. Zero professionalism. Claimed both my husband and I were borderline for glaucoma for years, needing us to be tested frequently. Realizing our newest pairs of glasses weren't really helping us, we went to other Drs. New Dr saw I had put high pressure on my paperwork, he asked if 'Dr. Volk' was the one that diagnosed me. I was shocked, since I didn't have his name on form. He said he tells nearly all his patients that. I don't have high pressure AT ALL. My prescription was so off it was as if it was for someone else. My husband traveled out of state for his exam, he didn't have high pressure, either. But was told he is legally blind in one eye. Nothing Volk had ever addressed, verbally or prescription wise. We can actually SEE for first time in a decade. Volk takes Medicaid, I believe he practices in volume rather than Optometry. Even as a cash paying patient, I feel I was treated as if he was doing a favor at a free clinic for homeless people that are giving charity glasses that are just 'good enough'. While retesting eye pressure to make more money.
