After having horrible service with Lens crafters I came here frustrated and feeling it was me and no one would be able to give me clear vision again. The friendly staff was able to help me get glasses that I could actually see. Between the professional vision screening, free bottle of cleaning solution, free chocolate and a follow up call to make sure everything was still good. You couldn't ask for better service.
Drs Smith And Saracino
About
Drs Smith And Saracino serves patients in Harrisburg and the surrounding part of Pennsylvania from its office at 4854 Londonderry Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes VSP, EyeMed, Aetna Vision and Cigna Vision (9 plans in total). Doctors at this practice include Mark B Cohen, OD, Mario J Saracino, OD, Lora J Smith, OD and Natalie M Miller, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (717) 657-3682 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
4854 Londonderry Rd
Harrisburg, PA 17109
Get Directions - Phone
- (717) 657-3682
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 15
Dr. Saracino gave me an inaccurate prescription, leading to severe dizziness, headaches, fatigue and a trip to Urgent Care. I had to visit this office 4 times until they gave me an accurate prescription (initial eye exam, glasses check, RX check, followed by a new exam). They charged me for the RX check, despite them being at fault -- It was discovered that the doctor skipped dilating my eyes which lead to the error (despite my chart indicating I consented to dilation). There was no apology and a member of the office team attempted to gaslight me when I asked for an explanation of the negligence. Another member was more kind and professional. Everyone makes mistakes, but it's how we repair the harm that matters most. This location and the West Shore location that I visited previously both forgot to send my eye drop prescription to the pharmacy...this happened twice. Initially, I liked going to this practice, but this whole debacle was my tipping point to seek better care. (My career background is training medical doctors on their interpersonal skills... I had a positive experience with Dr. Miller, but would not recommend Dr. Saracino)
I had the most pleasant experience with Dr. Saracino + all staff here. I highly recommend this office. This was only my first time seeing Dr. Saracino but there's no doubt how knowledgeable he is. I felt comfortable the entire time and liked everything about the office; even the decor is tasteful. The check-in staff/medical assistants were so genuinely friendly too. This is the first time in my life I did not dread being at the eye doctor. I did not have to wait to be seen either which is something I am not used to. Again, cannot recommend enough!!
In a few words , great service , personable, professional and patient. Dr Smith has worked with my mother for many years. She was able to tell us something was off about mother’s behavior. Her medical team had not picked up on these changes . The eye exams take longer because of mothers condition but Dr Smith works through the challenges very well. I trust this team with my mothers sight wholeheartedly. I switched eye doctors 4 years ago because I was able to get seen here in an emergency where I had to wait to see my eye doctor of 13 years. I see Dr Saracino who is thorough at explaining everything. Great Team !
I found this office when I switched insurance and needed somewhere new. Dr. Saracino’s office came up with many positive reviews. They weren’t lying! I had an incredible experience and am thrilled with the results. Dr. Saracino was very thorough in my eye exam and the office staff was helpful in getting my new frames fitted.
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