Enroute Eyecare - Alden Estates of Naperville

The Memory Care Unit at Alden Estates of Naperville, headed by Kayla Doran, has given me peace about my mom being properly cared for. Every staff person I encounter knows my mom and can offer thoughtful details about her actives or care. I am very grateful to the entire staff.

Terrible care. Unfriendly Nurses. Barely any working equipment. I made a report which was determined "invalid" so now I'm telling anyone who will listen NOT to place a loved one in any Alden facilities! Admission person Oshi made promises which weren't kept. I had to call 5 times to speak with someone then I got hung up on twice. 5 days with absolutely no hygiene or peri care. Coccyx wound was treated 2 out of 5 days and it was supposed to be done daily. This facility makes me wish I wasn't a Nurse myself, and will advocate for every patient I come across to ensure they are not placed there! Two thumbs WAY DOWN for Alden of Naperville!!👎🏽👎🏽

We were so nervous to take my mother to the place . And we are so relieved to know she is getting cared for . The staff is amazing and she loves her friends there and really enjoys the food . We are very thankful for the memory care director as well . The facility is always clean and well taken care of . We are thankful!

If you need a facility for your loved one, Alden Estates in Naperville is where you should check. The management and staff in the long term memory care unit went over and above to care for my husband during his last few weeks. It made it easier for me to bear the devastating loss.

Alden Estates of Naperville Memory Care staff & Hospice staff were incredible and the environment was clean, peaceful, and the patients were handled with care. The decision to have my husband go into a care facility for Hospice was difficult but as soon as my sister & I arrived at Alden we were impressed with the place and i knew he would be safe & cared for there. The staff was always friendly and helpful whenever we visited and my husband was content being there. The Woundcare nurse & Hospice nurse kept me up to date on his care with details. Seeing the staff work with the patients in the room, you could tell that they truly cared about them - it isn’t just a job for them. I am forever grateful for the care they gave him and the support they gave me throughout his 2 month Hospice stay. They are incredible people choosing a very difficult job. Thank you and God Bless You.