I payed for eye exam and a year of contacts l. I had issues with my contacts they were defective so it took 2 months to get the new ones. A mouth later I opened a new pack and the color was off. They did the refund for the contacts but they didn't want to refund the visoncn check. When all this mess was created by them. They still gave attitude because I asked for all my money back. They denied to do that refund, been wearing contacts for over 35 years and I never had issues. Be careful 🧐
About
Envision Optics & Envision Eyecare serves patients in El Paso and the surrounding part of Texas from its office at 1325 George Dieter Dr Ste I-2. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes VSP, EyeMed, Superior Vision and Aetna Vision (12 plans in total). 7 doctors are listed here, including Vinh Ngo, OD, Destiny Mbidoaka, OD and David Caceres, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. You can walk in without an appointment. Call (915) 591-8800 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1325 George Dieter Dr Ste I-2
El Paso, TX 79936-7484
Get Directions - Phone
- (915) 591-8800
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:30 PM |
| Tuesday | 9:00 AM – 5:30 PM |
| Wednesday | 9:00 AM – 5:30 PM |
| Thursday | 9:00 AM – 5:30 PM |
| Friday | 9:00 AM – 5:30 PM |
| Saturday | 9:00 AM – 4:00 PM |
Currently closed. Times shown in America/Denver. Holiday hours may differ.
Doctors at this practice
Reviews on Google 135
The entire team at Envision optics on George Dieter provide the utmost professionalism and dedication to their patients. I recommend anyone in need of high quality eye care to this exceptional team.
We don’t recommend coming to this place! We only chose this place because it was covered by our insurance, but unfortunately our experience was very disappointing. Right away, the front desk staff were loudly discussing a previous patient in a negative way, which felt unprofessional. During my exam, the assistant did not clearly explain the process and seemed visibly annoyed when I asked questions. The doctor was kind and professional, which I appreciated, but by that point I was already feeling uneasy. My husband had a similar experience—while the doctor was good, the assistant was rough when positioning him for eye scans. It was also his first time trying contact lenses, and instead of hands-on guidance (despite paying a fee for training), he was only given a video to watch. Overall, the lack of communication and professionalism made it difficult to feel comfortable.
Five stars for the team at Envision Optics - East! I always have an excellent experience here. Dr. Marie Fermil is absolutely awesome and provides top-tier care. A special shout-out to Sarahi as well, who is consistently professional and super helpful every time I visit. It’s rare to find such a reliable and friendly team for eye care—highly recommend!
The staff was very knowledgeable and welcoming. Dr. Fermil was thorough and answered my questions. Her professionalism is greatly appreciated.
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