Dr. Richard Alexander is an Amazing Doctor! He was able to do what no other eye doctor could and that’s without surgery. He corrected my vision and I am now able to see very well! He’s very warm and friendly and very meticulous about your eye care! If you need Fantastic Eye Care, look no further than Eye Care Dimension with Dr. Alexander! Thank you so much Dr. Alexander! Cytyois Bills
About
Eyecare Dimensions serves patients in Byron and the surrounding part of Illinois from its office at 134 E Blackhawk Dr. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (11 plans in total). 25 doctors are listed here, including Pamela Marzec, OD, Ami Gandhi, OD and Andrew Brauer, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (815) 234-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
134 E Blackhawk Dr
Byron, IL 61010-8610
Get Directions - Phone
- (815) 234-2020
- Languages spoken
- English, Spanish, Gujarati, Hindi, Japanese, Punjabi, Urdu
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 1:00 PM |
| Sunday | Closed |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 162
I had a very frustrating and honestly disappointing experience at this eye clinic. I went in for a routine eye exam, which is fully covered by my insurance every year. I’ve done this multiple times before and have never had to pay anything out of pocket. At the end of my appointment, I was suddenly charged $107 with absolutely no warning or explanation beforehand. I did not purchase contacts or glasses, and my exam was no different than a standard vision exam. When I questioned the charge, I was told it was because I “have contacts,” which makes no sense considering I did not request a contact lens fitting or any additional services. What really bothered me is that at no point during the appointment did anyone explain that there would be an extra fee or ask for my consent to perform a service that wasn’t covered. Patients deserve transparency, especially when it comes to unexpected charges. To make matters worse, when I called to get clarification, the staff member I spoke with was extremely rude and condescending. Instead of helping, he dismissed my concerns and even pressured me to purchase contacts. When I declined, he responded with, “okay then pay more online”. Between the lack of communication, unexpected charges, and poor customer service, this experience felt very dishonest. I would strongly recommend that anyone going here ask very clearly about any potential extra fees before agreeing to anything, because they will not tell you upfront. I’ve never left a business a bad review, but I want others to be aware that they might have to pay a $107 fee out of pocket.
Staff was awesome they went above and beyond what I expected I was very impressed with my eye doctor how he went above and beyond to make sure my eye care was what I needed for my vision Thank you for the best eye care I have received in a long while
Dr. Patel and the whole staff was very friendly. They answered all my questions and I would highly recommend anyone looking for an eye exam to go there.
This was, hands down, the best eye exam I have had in my many years of having them. Dr. Alexander is extremely knowledgeable, explains everything well, and answers all your questions. Thank you, Dr. Alexander!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.