Dr. Raulino was very thorough and answered all my questions. She and her team were great! The office manager helped my husband and I with getting our glasses. She was extremely kind and helpful in explaining our benefits since we’re double insured. This was the best experience I’ve had at an eye doctor visit. Will definitely be recommending to friends and family!
About
Located at 18601 Wedge Pkwy in Reno, NV, Family Eyecare Associates Reno is an eye doctor and optical shop serving the Reno area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses and contact lens fitting. VSP, EyeMed, Spectera and Aetna Vision are among the 10 vision plans accepted. Care is provided by Margaret Raulino, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. Walk-in visits are welcome. Call (775)800-9730 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
18601 Wedge Pkwy
Ste 2B
Reno, NV 89511
Get Directions - Phone
- (775)800-9730
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:30 AM – 6:00 PM |
| Tuesday | 9:30 AM – 6:00 PM |
| Wednesday | 9:30 AM – 6:00 PM |
| Thursday | 9:30 AM – 6:00 PM |
| Friday | 9:30 AM – 6:00 PM |
| Saturday | 9:00 AM – 4:00 PM |
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 682
Had an eye exam for myself plus my little one & everyone was extremely kind, helpful & friendly! Their scheduling process was fast & easy allowing me to schedule online. Even had them follow up with me afterwards & accommodate our appointments so my daughter wouldn’t be alone in the room during her first eye exam. Dr.Raulino made my daughter & myself feel comfortable. I would definitely recommend them to anyone!
Family Eyecare Associates had many openings to choose from, which is great due to my busy schedule. The Optometrists was very kind and gave me the care that I needed. I would definitely refer my friends and family.
The sales people out front failed to explain any details and wasted 30 minutes of time before actually explaining anything about the purchase of my glasses after my consultation with the doctor. The doctor was great though.
Customer service isn't what it used to be. Because I'm purchasing my contacts elsewhere they can't give me a trial pair while I wait for my order to come. They can't even sell a single pair of contacts. They also aren't willing to do a fitment on my exam for costco bran contacts. I understand the costco brand portion except that I have been having my eyes checked here for a long time. They used to help out with trial pairs but it seems they only care about what makes them the most money now. I used to highly recommend this place but I will now let my family and friends know that they should see an eye doctor elsewhere. Many eyecare places care more about you than money, unfortunately, "family" eyecare no longer does and they definitely don't see you as family.
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