Family Vision Associates

I miss going to Family Vision Center. Dr Allen was super awesome with my eyes, he is compassionate and provided a great service. My glasses were always perfect. I wish they'd take AARP United Healthcare, now that I'm a senior, and I no longer have private work ins. I can't get used to not going there anymore. Boohoo. 😢

It's aways a wonderful experience with Dr. Allen and Dr. Cadena. I've made sure to keep my insurance in network with the office because I'd hate to go elsewhere after 17 years with them. Great selection of glasses and lenses to choose from.

Me and my husband both went in on 10/28/24 and I absolutely loved everything about my experience. First off the doctor was thorough and explained everything in detail. Not only that everyone was so helpful and knowledgeable about my situation. I will definitely continue going to family vision associates.

I moved to Corpus two years ago, leaving the optometrist I used for more than 40 years. My eyesight is pretty bad and lens prescriptions for me are pretty expensive (upwards of $400). My healthcare does not have eye coverage so finding a competent, knowledgable optician was very important. Family Vision had good reviews so I gave them a try. I could not have been happier! The exam was thorough, customer service was excellent and the lenses were perfect. Not only that, but they were more than $75 less than my previous pair and also came with a one year warranty!! Thanks, you folks will see me in the future! I HIGHLY recommend! Update 8/2/24: I was pretty happy with my lenses as my old ones were terribly scratched. I wore them them for a month but just felt something wasn't quite right. I went back to discuss, they let me see the optometrist again (no charge) and then they made a new set of lenses based on the newer, slightly changed prescription (no charge). Just picked them up...PERFECT!!! Thank you!!

As a person who works in the sales industry, I can say it takes one bad apple to ruin the whole bunch. I was having a pleasant experience until someone who wasn’t even working with me decided to make a blunt and rude comment. Anyone who works in sales should know the process in overcoming objections. What I had wasn’t even an objection just needed something clarified and was met with a rude answer that had me instantly decide I wasn’t purchasing my glasses there. I felt the owner needed to know just so he knew he could potentially be missing out on a lot of business if this was the way his staff was treating his clients. When I expressed my concerns to the Owner, he seemed dismissive and uninterested in my concern. In fact he never truly listened to what I was saying. He kept cutting me off with “I’m sorry’s and yeah yeah no that shouldn’t have happened and I can offer you a discount.” I didn’t want a discount. I was happy to pay full price if my concern was clarified. Instead I was not only dismissed by the rude employee, but the unconcerned owner as well. I guess you’re making so much money you don’t care about new business. Could be why I’m the 3rd person in the last week to leave a 1 star review. I will not be returning and do not recommend this place.