We love Family Vision Center! Great place with a wonderful team of professionals! Everyone is so kind, friendly, and caring. They always make our family feel comfortable and welcome. Highly recommend! ❤️
Family Vision Center
About
Locally owned eye care practice and optical boutique. Delivering exceptional eye care, glasses, and contact lenses, to you and your family since 2003.
Located at 1425 Jefferson Rd in Rochester, NY, Family Vision Center is an eye doctor and optical shop serving the Rochester area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam and glasses & frames. VSP, EyeMed, Aetna Vision and Cigna Vision are among the 7 vision plans accepted. 6 doctors are listed here, including Jeremy N Outinen, OD, Rama Kanout, OD and Vadim Guy, OD. The optical carries 36 frame brands. Walk-in visits are welcome. Call (585) 427-0780 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1425 Jefferson Rd
Rochester, NY 14623
Get Directions - Phone
- (585) 427-0780
- Languages spoken
- Spanish, Russian, Ukrainian, Arabic
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 105
Wonderful eye care practice! Dr. Guy is top notch! He is so supportive and listens to my concerns and always offers up-to-date solutions for my eye care needs. He keeps informed of new therapies and options.
I had a very frustrating experience with the front desk. On more than one occasion, my calls were disconnected when there was difficulty understanding my name or my English. I confirmed my appointment when requested and received a confirmation message saying “We look forward to seeing you soon.” Despite that, my appointment was later canceled. No explanation was provided, and I was unable to reach the office by phone. As a patient, I felt dismissed instead of being helped. I waited two weeks for an appointment, only to have it canceled at the last minute. Communication and customer service need significant improvement.
Nice, clean office with friendly staff! Dr. Guy was fantastic with my kids ( ages 5 and 2.5) and not many people in the area see kids that age , so that says alot. He went above and beyond so I will definitely be back.
Dr. Guy is Very knowledgeable as a doctor, friendly and is highly respected by the professionals in the optometric community - I know, I'm in the industry. He also does a lot for the community as he organized & managed community outreach and eye screening programs to help kids at Special Olympics👍+++. You'll get a Top level service at the Family Vision Center. I'd go no where else in Rochester for my family's eyecare needs 😎
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