Located at 32717 1st Ave S Ste 6 in Federal Way, WA, Federal Way Vision Center is an eye doctor and optical shop serving the Federal Way area. VSP is among the 1 vision plan accepted. Doctors at this practice include Brent Chin, OD, Anita Nguyen, OD and Tapuwa Chikwinya, OD. It is open 6 days a week, including Saturdays. Walk-in visits are welcome. Staff also speak Spanish and Vietnamese. Call (253) 838-5429 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 2:00 PM |
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Today was my first time going to this establishment. Sarah and Anita had amazing customer service. They were professional, genuine, and made me feel comfortable as a patient. I recommend federal way vision to anyone looking for good glasses and vision service.
I have worked with both of the doctors here for my eyes and they are both very professional and friendly. They truly care for their patients and don't force you to pay more than you can afford which I appreciate. I go to get my annual eye exam due to my diabetes. To schedule an appointment with them is very easy too, I was able to do it online quick and easy. My eye exams do not take longer than the amount shown on their scheduling. Plus they will even take you in a bit earlier if they are able to! The receptionist and the other staff members are very professional and friendly too. The space is organized and clean as well. They seem to have quite the gallery of glasses that you can peruse. Overall a great location that accepts Medicaid, which is very helpful.
Dr Chin’s re-exam was very thorough and knowledgable - it’s been 5 years since my last. The eyeglass techs are also helpful and professional. Great selection of eyeglasses and sunglasses. As always, a very positive experience.
Horrible customer service. I can never talk to a live person, always have to leave a voice-mail. They do not get back to you I have had to keep calling back. I have gone here for my yearly exams for a few years and I get reminded to self the frustration. It has been 24 hours with no return call from my message to make an appointment. I am moving on. You stated below VM was full... yes but it was 2 days after I left my message to make an appointment. I have caller ID no calls prior to that. It is more than this one time. No worries, I am good.
Excellent service, caring professionals, fast glasses delivery with one week turnaround. Many frames to choose from, but I wanted a more artistic, multi-color frame and they don’t have much to choose from in that style. I did purchase one I found.
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