My insurance provider referred me to Dr. Thalmon for an evaluation because I have cloudy vision in my left eye, and they told me he speaks Portuguese. Just now, after waiting nearly 40 minutes on the line, the receptionist tried to play doctor and said she wouldn't schedule my appointment because I needed to see a general ophthalmologist instead; when I asked for her name, she simply hung up on me. Terrible service—is she the receptionist or the specialist?
About
Florida Retina Institute serves patients in Kissimmee and the surrounding part of Florida from its office at 2921 Park Pond Way. Expect a clinical visit here rather than a retail one: exams are offered, but no optical shop is listed. Doctors at this practice include Samuel K.S. Houston III, MD, Luis G Leon-Alvarado, MD, Thalmon Ruela Campagnoli, MD and Gabrielle Nicole Turski, MD. It is open 5 days a week. You can walk in without an appointment. Staff also speak Spanish and Portuguese. Call (407) 847-7915 to confirm hours and coverage before you visit.
- Listing type
- Ophthalmologist — no retail optical on site
- Address
-
2921 Park Pond Way
Kissimmee, FL 34741
Get Directions - Phone
- (407) 847-7915
- Languages spoken
- English, Spanish, Portuguese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently open — closes at 5:00 PM. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 51
We had an appointment at 8 am. When we asked a staff member why is the doctor running behind we were told he is on his way. We were there 1.5 hours before he arrived. He (nor his staff) offered an apology or explanation for his tardiness. He wanted to fist bump and apparently he does this with all his patients but it isn’t appropriate for a 96 yr old woman to fist bump. He finally got the hint. We will no it return. In addition, he broke a blood vessel in mom’s eye.
Sudden onset of retinal detachment— worst medical experience of my life. Dr Houston treated me the same day and saved my vision. I will be eternally grateful for his professionalism and expertise.
Friendly staff and everyone was very thorough during the execution of the tests and they ran all the necessary tests to see my eye issue in detail. Dr Turski explained everything in terms that I understood and informed me of all options available in relation to treatment. I was seen at short notice and I did not wait long before I was seen. The place is very clean and effective greeted me with a smile and enthusiasm
You would think that being told “your treatment is to shove 3 needles in your eyeball!” would immediately cause you to run out the door. However, Dr. Leon was so confident and secure in what he was saying and about to do that at no point did I feel scared about what was about to go down. The procedure took less than 3 seconds and it destroyed my eyeball for a few days after but it was necessary. Going back in 3 weeks for a follow up and I’ll update.
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