George Alexandrakis MD

In my experience, the rotund male receptionist was rude and persistent about scheduling appointments that my family member did not agree to, even after saying no multiple times. This made us feel uncomfortable and pressured. We felt that the clinic prioritized billing and scheduling over respecting patient wishes. My family member also felt pressured into discussions about surgery they did not want. Based on our experience, we would not return to this office. DO NOT Come to this office!!

My dad is a patient here and the eye doctor is really good. Front desk receptionist has been very nice too.

I take my mother in law there & their male receptionist is always so rude. One 2 separate occasions I had to tell him that I NEED to be in the back with her when she see’s the dr (my mother in law forgets what she is told when seen so I need to be there) & the receptionist didn’t call me back there. I recently called to get an appointment for her (before we found another location) & when I called, all of a sudden they couldn’t make an appointment for her over the phone & I would get a call from “someone in the back office” & 2 months later- no one has called. Don’t even waste your time. Staff is rude, place is always crowded. GO TO EYE LUXE INSTITUTE INSTEAD.

I am only adding 3 stars for the Doctor. But aside from that their new male receptionist is very rude. When calling for an appointment, you can hear the annoyance in his voice. He is not accommodating or understanding to situations when needing to reschedule. It has happened on several occasions, you can tell his demeanor changes when it comes to certain patients in office. I worked in Healthcare for 10 plus years for a private office setting and FQHC with over 40 locations and have been in the front end and that is not the way to treat patients or really people. Customer Service Training is needed.

I am annoyed by the situation I had to go through on the day of my appointment, the receptionist was very rude to me (patient) asking me to leave my two minors outside without any supervision because they were not allowed inside with me, which it bothered me so I left the place. When they make the reminder call they should let the patient know that they can’t take other people to accompany them so that way we avoid this situation, I know that it’s not just getting worse like with other patients and they should take that into account.