Dr Ratty appears to be cool. But his staff lack the intelligence of proper communication skills. It took with no exaggeration a month and a half to receive my glasses. No updates from the staffs own to update the progress in why they weren't arriving on time. I had to call on my own to find out why the delay, nothing but excuses. The staff acted like they're the only optometrist in town, never going back!!
Stephen D Ratty OD
About
Stephen D Ratty OD is an eye doctor and optical shop in Bakersfield, California, located at 2222 E St Ste 1. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 3 vision plans, including VSP, Davis Vision and Superior Vision. Care is provided by Stephen Ratty, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (661) 327-2681 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2222 E St Ste 1
Bakersfield, CA 93301-3849
Get Directions - Phone
- (661) 327-2681
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 91
They always take great care of my families vision needs. Highly recommended!
Prescription was incorrect, progressive line was in wrong position because girl assisting me was rushing. Had to ask to see frames in back room, just wasn’t very helpful at all in helping me find what was a fit for me. In the end had to return glasses for refund of over $1000 because the line was way off and I was leaving town for awhile due to family issues and didn’t have time to wait another 2 weeks for them to fix it. Planned to return and try to get them right but they put me on “no further service”. Bad customer service. Would not return or recommend.
My husband and I loved the guy, really great bed side manners and took great care of us, never waited for even a moment, was in and taking care of immediately. Would definitely recommend.
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