From the front door on, this staff takes care of you. A clean, bright showroom with frames in all price ranges awaits you. The reception desk is usually buzzing, but they always make sure to greet you and say they’ll be right with you IF they’re with someone else. They’re fast and efficient, though, so you never stand around for long. After check in, the nurse and doctor are friendly, knowledgeable, and most importantly: attentive to what you say and the implications on your eye health. Dr. Hume has facilitated impactful changes to my life by identifying issues before I recognize a problem and has helped me be more comfortable in my life and work. As an artist working with extremely small pieces, it’s made all the difference to me. I should also mention that the members of staff who work with you to choose your glasses and lenses are also friendly and they know their stuff. This branch o Optimize is easily my favorite crew of professionals I have to deal with. I can’t recommend them highly enough.
