Dishonest admin team - I gave my insurance card to receptionist and specifically asked to check on coverage. After filling out the paperwork, she handed back my card and I foolishly did not confirm with her about the insurance. Of course after the appointment, she said my visit wasn’t covered. I don’t have any complaints about the Doctor but I would not return because of his staff.
About
Jacob Nachum OD serves patients in New York and the surrounding part of New York from its office at 26 Broadway Ste 908. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes VSP, Davis Vision and MetLife (4 plans in total). Care is provided by Jacob Nachum, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (212) 425-2115 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
26 Broadway Ste 908
New York, NY 10004
Get Directions - Phone
- (212) 425-2115
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 84
Office is in a great location on Bowling Green. Dr. Nachum is thorough, client-friendly, and very efficient. Visit commenced on time and was over quickly. However, if there were issues with my eyes, I'm confident Dr. Nachum would have taken whatever time was necessary to address my problems.
I visited this place in December for an eye exam, glasses, and contact lenses. The doctor seemed great and professional, but unfortunately, the staff was very careless. Right after my eye exam, I ordered contact lenses. I waited about a month without hearing anything back, so I called them—only to realize they had likely forgotten my order. Two weeks later, the contacts finally arrived and I picked them up. After using the contacts for a while, I noticed my vision was getting significantly worse and I started experiencing pain in my eyes. I decided to get a second opinion, and when I looked at the prescription they gave me, I realized the lenses I had received didn’t match—it was the wrong contact for my left eye. While I take some responsibility for not double-checking the order, I never expected such a serious mistake from an eye care provider. Today, I got my vision checked at another clinic and found out that the vision in my left eye has deteriorated dramatically—something that has never happened to me before. I’m extremely upset, and I truly believe this decline was caused by wearing the wrong contacts. Please be cautious if you choose to go here. The doctor may be good, but the staff’s negligence can seriously impact your health.
Dr. Nachum is an incredibly enthusiastic eye doctor who effectively uses all tools and techniques available in the eye care world. His warm energy and genuine words made today’s appointments very enjoyable, And the most important thing: There was no rush at all! Also the courtesy and expertise of his well trained team ensured top-notch care. Highly recommended for a refreshing and professional experience! 10 stars if I could.
I had a fantastic experience with Dr. Jacob Nachum, ODPC. From the moment I walked in, the staff was warm, professional, and efficient. Dr. Nachum took the time to explain everything clearly during the exam, answered all my questions, and made sure I felt comfortable throughout. His attention to detail and genuine care for his patients really stood out. I left feeling confident in my vision care and appreciated. Highly recommend him to anyone looking for a knowledgeable and compassionate optometrist!
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