LensCrafters

Just popped into Nashua (DW Highway location) to have glasses adjusted. Jan greeted me promptly and politely. She listened to my concerns, and took the time to explain the process she was using to put both my glasses and my sunglasses back into great shape. Her work ethic is meticulous, and it is evident that she takes great pride in the care that she provides her customers. It was a true delight chatting with her while she worked her magic on my glasses. She is an absolute asset to the LensCrafters Family.

One morning, my glasses broke and I needed to find a replacement ASAP. I went to this LensCrafters location late in the afternoon to find the same frames I had or a similar pair. Evan helped me find a great-looking pair and I was even able to reuse the lenses I already had. Evan’s service was exceptional and all staff were friendly; I’ll be going back for my next pair!

My son and I recently made a visit to Lancrafters because he broke his glasses and needed a new pair. We worked with Evan and he was knowledgeable, polite, helpful, engaging with us, and seemed genuinely happy to be working there! He also helped us narrow down the frames, which helped a ton too! We have been to this location several times over the past 3 years, out of convenience, yet the experience this time around was much better. We thank Evan for the experience being positive!

While on a job site today my boss stepped on my glasses. My prescription was expired (of course) but I was able to get an exam within 4 hours. After getting excellent help from the optometrist, I then went and got help from Laura to get new glasses. I showed her my broken pair and she suggested an awesome replacement pair (gotta have color!) and then when I commented that I would have to use an older pair of glasses for two weeks while I waited for the new pair, she checked my broken frames and found a similar display pair and swapped out my lenses for the cost of $100. So two weeks for my new progressive glasses but in the meanwhile I have my original prescription reading glasses. I am so glad that each time I go in Laura has been available. She is extremely knowledgeable, helpful and amazing with helping me choose new frames. I always enjoy having her help me because it’s quick and we always manage to laugh about something. If you need help, definitely ask for Laura!!

I had such a great experience at LensCrafters from start to finish. From the moment I walked in, everything felt welcoming, smooth, and well-organized. Laura was amazing! she was friendly, patient, and really took the time to help me find the perfect frames. You can tell she genuinely cares about making sure you feel confident and comfortable with your choice. Dr. Lewis was just as wonderful. The exam was thorough but easygoing, and she took the time to explain everything clearly without making it feel rushed. I really appreciated how attentive and professional they were. Overall, The entire visit was seamless, welcoming, and honestly… enjoyable. It’s not every day you leave an eye appointment feeling this good! Huge thank you to the entire team and especially Laura and Dr. Lewis for such a top-tier experience I’ll definitely be back!