LensCrafters is an eye doctor and optical shop in Federal Way, Washington, located at 31625 Pacific Hwy S Ste E1. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 14 vision plans, including EyeMed, Davis Vision, Superior Vision and Spectera. Care is provided by An Pham, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-ins are accepted. Call (253) 946-4387 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 6:00 PM |
| Sunday | 11:00 AM – 5:00 PM |
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
I have a pair of Serengeti sunglasses from which a screw loosened and my lens fell out. Normally the screw remains in the frame, but in this case the screw fell out and was lost. Thought I could fix it myself by cannibalizing (sp) another pair. No luck. Took it by the local LensCrafters and Shauna was able to help. She was so nice and did not charge me. I’d go there for any of my glasses needs. Thank you!!!
I had a great experience here! When I walked in. Patrick was incredibly nice and welcoming. Not only that, but when I was trying to find the store I had to call to see if they were inside the mall or outside the mall and Christine answered the phone and gave me perfect directions and I was able to find it quickly. I came in for a program on a voucher to get free glasses and they were incredibly efficient. Not to mention they let me try on as many as I want and take my time, this is important to me as these glasses are ones I'm going to wear for who knows how Long, so getting the lenses that I wanted for myself that I thought would be appropriate ones and ones that I would like and they allowed me the time I needed to find the perfect ones. And I did! I want to thank LensCrafters at the South Hill Mall for being so friendly and working so efficiently to help me. Thank you guys. Thank you!
The Federal Way eye doc was knowledgeable, professional, explained my eye situation to me. The staff was wonderful, helpful, professional and yet personable. When a mistake was made in my order of new glasses the clerk quickly acknowledged it before I knew an error had been made. She apologized and promptly corrected the error, making great efforts to not inconvenience me. I will be returning. This was a positive experience for me.
Thank you Cassie for your excellent customer service! She helped us with some Ray ban metas. She shared lots of useful information & went the extra mile to take care of us. Happy customer here. Thank you!
Shauna (I hope I spelled your name right) was very helpful and fixed my glasses for free. Excellent customer service! Thank you, Shauna—we really appreciate your help. I highly recommend this place if you need your glasses fixed.
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