What a great experience I had in Lens Crafters! And the reason is the professional, knowledgeable, courteous salesperson Julio! He took time to help me pick perfect pair of sunglasses and then customize them to my preferences. He is indeed an outstanding employee and I appreciate his efforts on my behalf.
Lenscrafters
About
Lenscrafters serves patients in Highland Park and the surrounding part of Illinois from its office at 59 Skokie Valley Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes EyeMed, Aetna Vision, Cigna Vision and Humana (8 plans in total). You can walk in without an appointment. Call (847) 564-0020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
59 Skokie Valley Rd
Highland Park, IL 60035
Get Directions - Phone
- (847) 564-0020
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 378
Getting a 30-minute turnaround felt like a true blessing. My nephew, visiting from another country, had lost his glasses while waterboarding and was unable to see properly. His entire trip was at risk because he couldn’t enjoy nature without his glasses. We tried various options, but everyone told us it would take at least 7 to 14 days. We had already made plans and were on the verge of canceling, worried he wouldn’t be able to enjoy it. Desperate, we decided to visit Warby Parker, but it seemed impossible for them to help us quickly. Thankfully, the staff there was kind enough to direct us toward LensCrafters at Northbrook Court. The team at LensCrafters welcomed us with warmth. We explained our situation, sharing that we only had an expired prescription. They immediately arranged an appointment with a doctor, obtained the new prescription, and the manager graciously took the time to cut the lenses and craft the glasses—all within just 30 minutes. The entire process took a little over an hour and a half. This swift and compassionate service was truly remarkable. If anyone ever finds themselves in urgent need of glasses, I wholeheartedly recommend this place. They offer not just great service but genuine kindness and understanding.
Amazing experience Julio was very helpful and knowledgeable. This is my first time getting vision glasses and I’m glad that I went with LensCrafters! They have so many options for vision glasses 👍🏻
I had a great experience with customer service today. Rachel Medina was very professional, patient, and helpful while assisting me with fixing the microphone issue on my Ray-Ban Meta Smart Glasses. She explained everything clearly, took the time to understand the problem, and made the whole process smooth and stress-free. I truly appreciate her excellent support and positive attitude. Thank you, Rachel, for the outstanding customer service!
I had an awesome experience at LensCrafters getting the Oakley Meta glasses, all thanks to Julio. He was super knowledgeable, patient, and genuinely easy to talk to. He explained everything clearly, helped me find the perfect fit, and made the whole process smooth and enjoyable. On top of that, he went out of his way to get me a great discount, which I really appreciated. You can tell he actually cares about helping customers, not just making a sale. If you’re going to LensCrafters, definitely ask for Julio. He made the experience 10/10.
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