Great experience from start to finish. Doctor was thorough and answered all questions. Sales associate was great and very helpful. Was knowledgeable from picking out frames and lenses. Did not rush he answered all questions delivery was within time frame stated. Was so impressed ordered sunglasses when picking up new glasses. Highly recommend.
LensCrafters At Macy'S
About
LensCrafters At Macy'S is an eye doctor and optical shop in Peabody, Massachusetts, located at 210 Andover St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 14 vision plans, including EyeMed, Davis Vision, Superior Vision and Spectera. Care is provided by Karen Neckers, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-ins are accepted. Call (978) 532-0216 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
210 Andover St
Macy'S - Northshore
Peabody, MA 01960-1647
Get Directions - Phone
- (978) 532-0216
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 9:00 PM |
| Tuesday | 10:00 AM – 9:00 PM |
| Wednesday | 10:00 AM – 9:00 PM |
| Thursday | 10:00 AM – 9:00 PM |
| Friday | 10:00 AM – 9:00 PM |
| Saturday | 10:00 AM – 9:00 PM |
| Sunday | 11:00 AM – 8:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 54
Dr. Karen Neckers is a "top-notch" doctor and deserves recognition for her professionalism. She is very caring and patient and takes her time to provide a thorough examination. My husband and I are impressed with her services and will continue to go there. Thumbs up to Dr. Neckers! The two sales representatives, Rogelio Morales and Saul Cespedes, were phenomenal when it comes to selecting eyeglasses, choosing lens options, applying insurance policies and comparing copays. They spent a lot of time with us and provided their expertise opinion, which helped us to make a decision. We are now looking forward to picking up our new eyeglasses thanks to their teamwork! We will not hesitate to go back there again! Thank you.
I went in for contacts and glasses. I had a pleasant experience there overall. I think i selected 10 pairs of frames that I liked, the lady at the front desk came and hand me one single frame to try. I end up going with that. They know what they doing there. Very happy with this place.
Nothing short of a great experience from initial point of contact. I was looking for an office that accepted my insurance, looked up this LensCrafters (in Macy’s) location and saw the great reviews. It did not disappoint! Dr. Neckers was kind and answered all my concerns. Roger was also great, insightful and went above and beyond since my first call to book an appointment to ordering my contacts. Definitely recommend this location and I will return for all my eye care needs!
Excellent customer service, knowledgeable professionals. Recommendations and supporting choices from the team. No push sales pitch or trying to sell you something that you don’t need. My family and I have been coming to this location for 3 years. We’re extremely happy with the level of service and support.
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