North East Medical Services

Absolutely not a place you want to be ever seen!! It takes now them 3 months to schedule you to see your doctor. This has been going on for a while now, and I am done with this place. I have been going there for @ 2years and instead of treating their patients the right way, it's the opposite! The longer you stay there, the worst it gets!! You can get an appointment for months. Please do yourself a favor, find a doctor elsewhere that will appreciate to have you as a patient.

My parents have been with this clinic for many years. However, experienceing recent appointments with doctors, my parents came on time but doctor was late for half hour. Doctor was so rush that they only give patients 15 minutes visit even though patient needs more time to discuss about her health concerns. Are doctors now working for the quota than for the patients ' health? We may look for other options somewhere else if we don't see improvement.

This is for the dental appointment. Dental assistants have zero patience with kids. My daughter had the x-ray done, and afterward, we already told the staffs my daughter only wanted a checkup and no tooth cleaning due to having loose tooth. The assistant still set up and tested the tools which had sounds that really made us uncomfortable. My daughter started to get nervous and did not want to lay down and started crying. I tried to encourage her to lay down and open her mouth, and I communicated with my daughter in English and Cantonese ourselves. We did not need any translators. Then out of nowhere the assistant brought in a Cantonese speaking staff, who just said things like, “Oh if you don’t get a clean up, you may have painful cavities”, “you should not act this way in your age”, blablabla, typical way to threaten instead of soothing. It was no help at all. They make you feel like you are wasting their time, and they do not allow kids to have some down time. Do not leave kids alone with them. You never know what they will say to your kids and traumatize them. We will not come again.

I do not recommend. The doctor, asian, treated me horrible. The physical assistant had a raised tone of voice, speaking over me, not letting me finish my sentences. I am flabbergasted. I ask for her to not dismiss my symptoms, no evaluation was done, the entire appointment was a transaction for her to get a profit, not to assist a patient.

Clinic was very clean, very responsive, neatly maintained , easy to make appointment , easy for parking , Dr. Hou Leong, MD was excellent and very responsive , paid attention to details and caring. Appointment was fast and clear no waiting time at all.