Optical Outlets – Fort Myers

My son glasses broke over the weekend. We went in on Monday 07/20/26 to see about fixing his glasses. Yanet greeted us with a smile and friendly attitude. She helped us throughout our visit. She was very helpful and knowledgeable. She assisted him with picking out frames and made sure to advise us of the current promotion going on. Yanet seems to love what she does and cares. I was very pleased with the customer service we received. Yanet deserves 5 stars.

Had an appointment at 3 it's 8 until 4. Still waiting to be helped. There is a whole waiting room of people, 2 employees out here, and I hear someone yelling in the back. I haven't seen patients helped in over 1/2 an hour while they've been arguing back there. A man has opened the door and peeked out.... But he just closed it and kept arguing behind the door. 2 women have peeked out. If my child didn't need glasses, I would leave.

Yanely is exceptional and beyond exceptional competent service...I will send her everyone i know! I love OO every time I come here I leave cared for happy at put t ease. Dr is awesome too!

Daniela did an amazing job making my grandma’s glasses. She was kind, patient, and made sure everything fit perfectly and looked great. The whole experience was smooth and professional, and my grandma is so happy with the result. Highly recommend Daniela if you want someone who truly cares about their work and their customers!

I love their customer service! Yanet was so sweet and I’ve been coming here ever since I was little. Amazing service 🩵