Optometrist Inside Pearle Vision

Amy was amazing! She was so respectful, helpful, and genuinely funny. She made the whole experience feel comfortable and welcoming, and she created such an accommodating environment while helping me with my glasses. She was patient, friendly, and made everything so easy. I really appreciated her help and would definitely recommend her!

I calledy my insurance for a list of places i could go to and be covered. 3 of the companies on the list said they have never worked wirh my insurance. One said they could get me in on August 1st, it was June 1st two months away? So I called a few more 2 of them couldnt get me in until September and one couldn't get me in until October. So i just googled glasses stores near me and saw Pearle was close by. I called and spoke with such an amazing lady named Jamie. I explained what i had just been through and all and if she could tell me if they worked with my insurance. She looked it up and said that they did. So i asked how soon i could get in expecting a month or two wait before id be seen. She replies "We can get you in tomorrow at 3:00 or 4:20." I was able to go the next day for my eye exam no waiting months. I only delt with three people my entire time there but they were all so kind and extremely respectful. The doctor that did my eye exam (I completely apologize to her I cant remember her name) was so kind and knowledgeable, she answered every question I had and made some jokes so it was a very nice experience. When my eye exam was done the doctor took me to the front so I could look at frames and get the ones I liked ordered with the lenses I needed. The person that helped me was Jamie from the day before. She was so kind funny and genuinely caring. She helped me look for frames as we talked made jokes and juat had a good experience (that to me will now be a lifelong memory). When we were finally done the total was just 21 dollars over what my insurance would cover, without me saying anything Jamie says I know there's a 25 dollar coupon and started looking through her desk. She found it put the code in and I had to pay nothing out of pocket. Jamie made the entire experience a memory for me now. I will always remember the level of customer service Jamie provided. The store is great every employee I dealt with was so nice. Some of the frames can be pricey that would truthfully be my only complaint. But next year I will be back for my eye exam and I hope to be helped by you again Jamie.

I had a great experience at Pearle Vision! Everyone was very nice and helpful and I was pleasantly surprised at the very affordable price for contacts! Thank you for being so helpful!

I'm an optician. My son has a drill mount frame and the bushings are shot. When we were in the mall this weekend they fell apart when I was cleaning them, I guess they had been gone for a little while and he just hadn't told me, thanks kiddo. Stopped by LensCrafters, they couldn't help us. Stopped by Pearle and Brian was able to get them back together temporarily . They are actually still holding up. Gives me time to get new bushings ordered for the repair. Thanks Brian 👍

Waited over 30 minutes to be see even after I completed the new patient forms online. Dr. Hyatt and I specifically discussed my eye history and I shared my current lense package which are daily wears. She even looked at the lenses. When I met with the Pearle rep Michele to order lenses I kept asking if this was correct and she assured me she knew what she was doing and not worry even after I expressed numerous times regarding ordering 6 months supply of daily wears. I asked to see the order on screen fur which she could not do but gave me a total and said I was getting a great deal. But I still didn’t think the order was correct. The lenses were ordered and a week later a box arrived and turns out the order was wrong and instead of receiving 6 months of daily’s I only received 6 pair and they are monthly’s. Also, after I returned to the store to share what had happened, they didn’t seem at all apologetic and it may be a coincidence but I’m not able to access the survey now to share my experience so I'm sharing here. Will not use Pearle Vision or recommend them.