Since the previous eye doctor (who I very much enjoyed seeing for many years) retired they have some policies regarding retinal imagining that will only incur you more cost if you are low risk They did not tell me that the retinal imagining was required for all telehealth visits (which as you will see online is all that they seem to be offering right now) until after I started my visit, and when I left feedback through their online form they proceeded to tell me many things about how annual exams are required everywhere in Columbia. I have looked into this and while of course as eye exam is required annually to have an active prescription and it is required that a doctor looks at your retina, the type of imaging that is not covered my insurance is not required at other eye doctors except for this with risk factors such as age, high blood pressure and diabetes. It is very sad that they have become so money hungry as to ignore evidence-based practice and subject patients to unnecessary interventions. You can look at my account and see that largely I leave positive reviews but the fact that they switched to such a system and proceed to call me to explain irrelevant and misleading information (and as I see in reviews, others have experienced this as well) is incredibly frustrating and has ruined my view of this company. I simply leave this review as they suggested I leave a review and because I am now very frustrated by their business practices and hope to save others the trouble. The pros were that the exam was quick and the telehealth was impressively high-tech.
