Pediatric Eye Specialists

Dr. Shutt is a great doctor. He is informative and will illustrate the issue, if need for my understanding. I have been his patient since he came to Waco. His nurses over the years have been friendly and do their job efficiently. The office staff are helpful. I had an infection recently and they scheduled me when he requested, for my follow-up appointments.

I highly recommend Waco eye Associates. They are a caring thoughtful company that explains options in a compassionate way. They work with you to give you the best vision possible.

Dr. Matthew Gillings is a sweet and kind person. I recommend him to anyone.

I had an 8:30am appointment and I promptly arrived ten minutes early for check in. By 9:05 am, I still hadn’t been seen to or checked on. Realizing that there was something amiss, I approached and asked the only attendant not on a phone, if Dr. Harkins was overbooked. To which I was greeted with a snarky rude response. It’s always disheartening to me to see health service providers become lazy and expectant regarding their practices. They forget that our relationship is a professionally reciprocal one, meaning I believe my time is as important as your time. When your process is this disconnected from your patient’s experience, it’s only a matter of time until buildings get sub-leased.

Most of the doctors are great. Very disappointed in the office staff. One of them I encountered while checking in for my appointment was very rude. I was not able to be seen for my same-day emergency appointment.