Was given wrong prescription and the frames were previously used and reglued. My sons lenses broke after 1 month they popped out. They billed Medicare over 600$ and referred us out to a specialist despite billing insurance fraudulently and giving us glasses previously used out of a drawer. We are without vision. We have astigmatism and they didn't check our eyes properly and refuse to correct their mistake. Will be submitting a fraud claim through insurance as we cannot obtain glasses that are essential for us to see.
Pier Vision Optometry
About
Pier Vision Optometry serves patients in Carlsbad and the surrounding part of California from its office at 2525 El Camino Real Ste 125. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam and glasses & frames. Insurance accepted includes VSP, EyeMed, Aetna Vision and Cigna Vision (9 plans in total). Care is provided by Cindy Q Than, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (760) 912-5552 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2525 El Camino Real Ste 125
Ste 125
Carlsbad, CA 92008
Get Directions - Phone
- (760) 912-5552
- Languages spoken
- English, Vietnamese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 11
I cannot express my gratitude for the Dr. Than and her amazing support. First off, she went over and beyond by squeezing my son in the for an appointment ASAP. Unfortunately he not only broke his glasses, but lost an ear. She did everything to try and fix the glasses so he could go to school and see properly. She is caring, kind, sensitive and all while being extremely professional. I cannot rave enough! She is a true gem and I highly recommend.
Thank you for your kindness and generosity of time last week. You went out of your way to complete a sunglass repair at no charge. I will definitely be stopping by for future optometry needs. Thank you again!
I was initially hesitant about visiting the eye doctor, but Dr. Than made the experience incredibly easy and comfortable. Her welcoming staff created a warm and inviting atmosphere that made it feel less like a typical eye exam and more like a visit with friends. I highly recommend Dr. Than and her team to all my friends and family!
This place is a joke! First off, my order got mixed up and I had to wait an additional 2 weeks for my glasses. I was not even offered an apology, in fact, upon pickup they were so petty they couldn’t even give me the cleaning cloth I was purchasing as a compliment considering the inconvenience I had to deal with. The worst part is the prescription wasn’t even filled correctly resulting in my glasses not giving me the optimum results. It seems this place was opened on a shoestring budget with little to no experience and one hand doesn’t know what the other hand is doing.
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