Professional Eyecare Associates

I had a phenomenal experience with Professional Eye Care Associates. Dr. Jeffers and his staff were absolutely amazing—from the moment I first called to schedule my appointment all the way through my visit. They showed genuine care and took the time to answer all of my questions. When I arrived, I met with Dr. Jeffers’ assistant and explained my current situation, including concerns about my health that could affect my vision. She was compassionate, understanding, and clearly explained each step to prepare me to be seen by the doctor. When Dr. Jeffers came in, we had a great conversation. This was the first doctor’s visit where I truly felt like I was being spoken to as a person, not just a patient. He gave me reassuring news that eased my concerns and then walked me through my options for prescription glasses. There was no pressure—just helpful guidance. He even mentioned I could continue using my readers if I preferred. The young lady who helped me choose my frames was also very knowledgeable and understanding. She provided helpful information and gave me the space to think things over. Overall, this is a fantastic office with an outstanding staff and doctor. I highly recommend them, and they will be my family’s optometrist moving forward.

So many good things to say about this office and all the staff! Everyone was welcoming and friendly from the moment we walked into the office. We spent 2 hours there between different appointments and each of the 6 people we interacted with were all equally and very professional and extremely kind. When I had questions or concerns they addressed them all, double checked and were extremely thorough with everything. We did use their new system for exams and it all went smoothly. I want to thank you all again for taking care of us and making the experience of visiting another medical office a good one. Thank you!

I love my visits with Dr. Jeffers. I have been seeing him for 10 years so he knows about me besides my eyes. He also cares about the health of my eyes and explains things to me.

I recently had an issue with this clinic when my RayBan Meta glasses were lost while being sent out for lens replacement. Naturally, this was very frustrating and concerning, especially since they were an important and valuable pair. However, I do want to acknowledge that the clinic (more specifically the Manager Ben and Yvette) took responsibility and followed through in resolving the situation. After a few weeks they were able to locate my glasses and return them, which I truly appreciate. While the situation itself shouldn’t have happened, and I can also agree it wasn't fully their fault as it was lost during transit. I’m just glad they made the effort to correct the mistake. Overall, my experience had a rocky moment, but their willingness to fix the issue and communicate through the process made a difference. After speaking to them I know they will take extra steps to prevent this from happening in the future. Again I appreciate the resolution. Thank you Ben and Yvette!

Dr. Kenneth Jeffers is friendly, professional and personable. He answered all my questions. Polite and friendly staff. Vast array of frames. I will definitely recommend this place.