Promedica Physicians Eye Care

Called to get an appointment closer to home, before giving my DOB and name was told are booking July/Aug timeframe. Once they had my info they said because I had been seen by a ProMedica location in 2023 I would have to wait until the end of October for a visit. No thanks, there are plenty of other reputable vision centers in town who would be happy to take my money and get me and my family in to the office in a reasonable amount of time. Terrible way to do business ProMedica.

Once again, Dr. Rachel Obrock proves that she is at the top of her profession during my yearly follow-up appointment. She consistently takes the time to explain my conditions and the necessary steps involved in their treatment. Administrative staff was kind and courteous, with a sense of humor, which I find refreshing.

It was my first time here for my eye exam. Receptionist, greeter, nurse, doctor, the glasses lady... ( idk what to call them) are exceptional! I just wish they explained what happens to you when you get your eyes dilated , because whew. That morning sun can blind you. Overall everything was professional and I enjoyed my visit

I was diagnosed with diabetes and had an important eye appointment at this office. I got a call telling me the doctor couldn’t see me on the day of my appointment coming up. They wanted to reschedule two months later from my original appointment! Unbelievable. I’m now looking elsewhere for a place that treats its customers/patients with respect. There are half a dozen other places in the Sylvania/Toledo area that do this work with much better reviews. This is the only bad service I’ve ever had from Pro-Medica. This entire office needs reviewed by whatever management team they have at Pro-Medica.

I've been a patient here for 7+ years. The doctors are ok. Kind of slow in the office at times. The woman that makes your appointment needs some training in not being rude. Recently I called to make an appointment, I was told the middle of Feb was the next avail. for a simple eye exam, it's the beginning of June right now. This is unacceptable. Time to look elsewhere, not waiting a whole year for an exam from mediocre doctors at best. (Edit) I will not be reaching out, I just want others to know what to expect, when dealing with your location. Reaching out will only be wasting more of my time and will change nothing.