I did like this place at one time as a customer but that has changed. Please don’t waste your time going here!! The staff is awesome but the Optometrist here is very rude!! She wrote the wrong prescription for my husband. I noticed it because I had his previous prescription and brought it to her attention. Prescriptions can change but what she wrote was totally wrong. Having the wrong prescriptions can also affect your eyesight. When looking back at the screens it showed it was wrong. She addressed it in a very foul manner. She was very unprofessional. She had a terrible attitude and walk away while I was speaking to her because she was mad she got called out on writing the prescription wrong. She tried to say I wanted her to change the prescription and I didn’t ask her to change the prescription. Common sense tells you that you can’t change a prescription without seeing the patient to see what needed to be changed. I was showing her the difference in the prescriptions so she’d see the issues. Had she been listening instead of being rude she’d know what I was asking. I had already asked her staff about scheduling him to come back so she could see him again to correct her mess up. I asked her about that or to not bill him so he could be seen elsewhere with his job insurance because they won’t pay for two different places. He was upset about being given the wrong prescription. He felt like it happened because she was rushing. It didn’t even take her 30 minutes to do the whole process of his eye exam. She left right out afterwards and people were still in her office. She’ll be loosing me and my husband as customers.
About
Robert J Foster OD Next To Walmart serves patients in Chester and the surrounding part of Virginia from its office at 12000 Iron Bridge Rd. Expect a clinical visit here rather than a retail one: exams are offered, but no optical shop is listed. Listed services include contact lens fitting. Insurance accepted includes Superior Vision (1 plan in total). Care is provided by Robert Foster, OD. You can walk in without an appointment. Call (804) 768-1273 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
12000 Iron Bridge Rd
Chester, VA 23831-1459
Get Directions - Phone
- (804) 768-1273
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 66
The optometric technician who assisted me “D” or “Deshawn” (i’m sorry if that’s a misspelling) before my exam was fantastic — very knowledgeable, thorough, and personable. Everything was explained clearly, and I felt completely at ease throughout the process. It’s rare to find someone who’s both highly skilled and genuinely friendly. The entire visit was smooth and professional from start to finish. And I didn’t spend more than 30 minutes there!! That’s def a plus!!
I have gone to Legacy for my last 3 visits and subsequent eyeglass prescriptions. The people in the office are nice and
The employees were very nice and so helpful. I will return here for my next exam!
This place is the worst. Started in June, waited several weeks for my trial contacts to come in, I finally called them and was told that those are on back order, of course they couldn’t be bothered to call me. They ordered them from another store and after waiting another week I called again and was told they’d been in for several days, again couldn’t be bothered to call me. Had my daughter swing in to pick em up and they aren’t even the right contacts. Wait another coupla weeks for the right ones. Then when I finally decide to order my contacts I discover that I was given a single vision prescription for multi focal contacts…and of course they REFUSE TO ANSWER THE GODDAMN PHONE!!!
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