Sam's Club Optical

Carol was fantastic! She was so helpful and informative while choosing my new frames and lenses. She provided 5 star customer service and made my experience that much better. Dexter and Dr. April were also very kind and helpful getting my new prescription and getting the most out of the sale they were running as well as making sure my frames fit when they came in. Overall, im really happy I chose the Sams Club Optical in Matthews - what a great team.

Dr. April Madaris is a competent and experienced doctor of optometry. She is evidently knowledgeable, compassionate, caring and kind. She's an attentive and patient listener as she skillfully endeavors to a diagnose and treat optometric needs. Her office is clean, well-organized and welcoming. I felt very safe under her expert care. My questions and concerns were respectfully acknowledged and promptly accommodated. My glasses and contact lens prescriptions were accurately prescribed. I've been going to the eye doctor consistently since 1969. In moving to NC, I've had to find new doctors and it's very comforting to me that she ranks as the very best I've ever encountered. Thank you, Dr. April Madaris. I appreciate you!

The staff is nice to deal with and usually very friendly. My main issue is that they close down for an hour for lunch every day, even when multiple people work. I don’t understand why they aren’t open all the time like the rest of Sams is. Staff can take lunches at separate times... it isn’t a doctors office. Also it would be nice to come in to place orders and not have to wait for staff to finish up their 15 minute smoke break.

Sams is a great place to shop. Even if you're single. You will save so much money by buying in bulk. The only thing i dont like is the variety. I understand though. Its hard to make all the varieties in bulk. A company may only feel that its profitable to make a bulk version of their top products not all the varieties they carry

I took away a star because I found it very inconvenient when picking up my glasses that you were closed for lunch at 2 o'clock. Your listing says closes at 7:00, nothing about being closed in the middle of the day. Very Inconvenient!!