Waited 45 minutes *with an appointment* and was never seen. A family who arrived after me with a later appointment was helped first. No explanation or acknowledgment. Left because it wasn’t worth the wait. Very disappointing.
San Jose Eyecare Optometry
About
San Jose Eyecare Optometry is an eye doctor and optical shop in San Jose, California, located at 301 N Jackson Ave Ste 1. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam and glasses & frames. The practice is in network with 9 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. Care is provided by Tracy T Le, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (408) 259-1818 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
301 N Jackson Ave Ste 1
Ste 1
San Jose, CA 95133
Get Directions - Phone
- (408) 259-1818
- Languages spoken
- English, Vietnamese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 39
I got my glasses here a few years back. Came back to get a new pair they have a wide variety of frames. They're very helpful and would recommend this place
I don't know about anyone else who works at this office but the two older Vietnamese ladies who work in the front have no idea what they're doing. They put any order issues/problems aside for MONTHS before they try to address the issue. Each time you call they act confused and tell you to wait but never call back until you finally call them and they do the same thing all over again. My family member is about to lose their insurance benefits for glasses this year because these people aren't taking prompt responsibility for their carelessness. This issue could have been resolved as least 2 months ago and they still won't do it even when the vision insurance company has reached out to them and told them how to resolve the issue (which is one simple phone call!). This place is ridiculous.
They are kind sometime there is miscommunication between the customer and workers but the optometrist is sweet and the ladies are trying their best. Coupled with the fact that their glasses selection is wide I very much appreciate it. the test is less than 30mins and your glasses arrive there in exactly 2 weeks they accept VSP insurance and others I’d call ahead to check if your provider is partnered with them
Very kind staff and optometrist is super super sweet, she’s great ~~ I’ve been coming here for 15+ years and they never failed to help me. I remember when it was my high school graduation and I literally came 30mins before my graduation drop-in and they helped me quickly eye check and get my contacts (I ran out of contacts...). Great people ~~ Just remember to treat others with respect and patience and you’ll get that back in return.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.