Seen Vision Care

I am absolutely highly disappointed and disgusted by Mary’s costumer service.. it all started when I took my daughters to their eye exam last year November at that time all they had was Medicaid for vision insurance so I too them there. Had never been to that place. I did not like the service from the start but I brushed it off. Mary was the optician and my daughters did not like her attitude still I brushed it off. Both of my daughters could not see out of their glasses since they got them and so I took my oldest glasses up there so they could fix them a month later I go up there because they never got back with me . Come to find out they lost her glasses. So they said to go ahead and come back so they can get her another pair for her. With a busy life schedule I was unable to come up there. Finally 2 months later here we are trying to get the rx right and Mary calls me saying that I would get billed if she does not have insurance. Hello! This is a redo on the rx that you guys did wrong so “why is she getting billed? She could never wear the glasses in the first place! So than she starts explaining how it’s now a new owner and whatever whatever; excuse me but this has nothing to do with yall losing my daughters glasses and giving her an ex that she cannot use and see out of . So than Mary says call on Monday to talk to Sherry and I said “no, she can call me as a manager it’s your responsibility to call the patient when there is an issue or concern on the business you work for” to make things right. Regardless of what insurance it was Medicaid or not you guys still got paid! so I will be waiting for a call.

I have going there for ophthalmologist & glasses for many years. Very small privately owned but excellent knowledgeable staff & large selection of Eyewear at reasonable prices. They take most insurance companies.

I have trusted August Optical with my care for over 25 yrs. I highly recommend the services that they offer. I trust them with my eyes and so should you. *****

Friendly and helpful staff. Small business, very busy. No places to sit to wait. Hard to look at the glasses that are displayed, without bumping into people or blocking people.

Well as an ATTEMPTED new patient i was refused service because Mary the office manager says i don’t need this type of eye Dr. But…I need glasses! Do they not check eyes and determine prescriptions ? Im so confused. Oh wait, its literally because im black. Mary actually made the comment “Not for one of you people” when referring to making the appoitment. Exactly WHAT THE HECK IS THAT SUPPOSED TO MEAN? Good thing the call was on speaker and i have LITERALLY 8 WHITE witnesses who were completely appalled for me! So because I’m black, I don’t deserve to be able to get glasses? What kind of world are we living in now? I just needed to have better vision via some glasses. What is my dark skin gonna rub off on the machines or something? is my eyesight too Black to be able to be fixed? Mind you I am not one of these guys that’s all black lives matters blah blah blah. I don’t even hang with just black folks like that. Then again I’m not looking at the skin color of the folks I hang with it just so happens that majority of my friends are completely ethnically ambiguous. So my inner circle looks like it’s salt and pepper. As a black man I’ve never in my entire life had anybody say anything racially negatively to me, so I am really taken aback here. sincerely considered calling the news. Just disgusted and still have no appointment to get my vision corrected. Denied service for skin color in 2026 is pure insanity!!!!!