Dr. Lim is great. The tech the last time I was there changed my one eye to a lower power. When picking up my glasses I couldn't wear them because the power was wrong. So back the next day to see Dr Jack to get the prescription right. Now I have to wait and go back again when the new glasses are in. Even tho the tech I had was very nice, they need a little more of a trained person to check your eyes.
About
Located at 2877 Crooks Rd Ste B in Troy, MI, Somerset Ophthalmology is an eye doctor and optical shop serving the Troy area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. EyeMed, Davis Vision, Superior Vision and Spectera are among the 12 vision plans accepted. Doctors at this practice include Elizabeth Duvall, MD, Sue Lim, MD, James Alvarez-Carpenter, OD and Anna Luisa Di Lorenzo, MD. It is open 5 days a week. Walk-in visits are welcome. Call (248) 822-7003 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2877 Crooks Rd Ste B
Ste B
Troy, MI 48084-4717
Get Directions - Phone
- (248) 822-7003
- Languages spoken
- English, Spanish, Italian, Korean, French
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:30 AM – 3:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 7:30 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 73
If I could give negative stars, I would. For being a patient here for more than 25 years - every timeI have been here (which is unfortunately a lot) but none the less the way they treat you is HORRID.. Absolutely terrible. The front desk girls have the worst attitude, they talk loudly about their patients. Very unprofessional behavior & language. I would never recommend anyone one unless it's a last resort.. The doctors might be okay but the front desk staff is unpleasant, unprofessional, & disrespectful.
In a recent visit to Somerset Ophthalmology, I was met with exceptional efficiency and friendliness by the front desk staff, Tina and Amanda. Their prompt assistance in scheduling an appointment for a stye was greatly appreciated. The physicians and entire staff were also highly welcoming and attentive to my needs. Notably, they provided invaluable support in accommodating my two-year-old child during the visit.
In a recent consultation with Somerset Ophthalmology, I spoke with Leslie regarding a feeling like something was in my eye. Her professionalism ensured that I was scheduled for exam same day. During my visit with Dr. Di Lorenzo, I was diagnosed with the presence of metal fragments in my eye. Dr. Di Lorenzo promptly initiated treatment and scheduled a follow-up appointment in three days to monitor my eye. Since my consultation, I have experienced a significant improvement in my vision. I extend my sincere gratitude to Dr. Di Lorenzo and her staff for their exceptional care and attention to my medical needs.
I have been a loyal patient at this practice for over 20 years, but my recent experience has been extremely disappointing. I scheduled my annual appointment last year for August of this year, and I was later called and told it needed to be moved to December 8. Then I received another call saying it had to be pushed again to December 30, and it could not even be with my regular doctor. I am very frustrated. I need my prescription adjusted and I planned to use my insurance benefits before the end of the year. Their constant rescheduling has made that impossible. After two decades of being a patient here, I never expected this level of disorganization or disregard for patients’ time. I love my doctor, but I cannot continue going somewhere that cannot keep appointments. I will be finding a new eye doctor moving forward.
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