Target Optical

I wanted to take a moment to recognize Eva Morales at Target Optical (Kenilworth, Petaluma) for her outstanding customer service. From the moment I walked in, Eva was on top of everything. She managed multiple customers with ease, greeted everyone who entered the store, and made each person feel welcomed and valued. Her kindness, professionalism, and positive attitude stood out immediately. I came in needing help with my glasses, and Eva quickly diagnosed the issue and fixed them for me. Thanks to her expertise, I was literally able to see clearly again! What impressed me most was that she not only resolved my problem efficiently, but she also made the entire experience enjoyable. She was friendly, engaging, and genuinely seemed to care about helping people. Thank you, Eva, for going above and beyond. Your exceptional customer service, warm personality, and dedication to helping customers make a real difference. Target Optical is fortunate to have you on their team!

The target optical team/management team at target Petaluma is absolutely top notch. I had an issue with my glass outside the normal return period and they made it right, when I wasn’t even expecting anything. I am so thankful. Highly recommend!

I met an employee name Jose from Target Optical in San Rafael, CA. outside of his work environment. He noticed my glasses had a couple of issues and offered to fix them for me and suggested the days that would work for both of us. I went in and he fixed my glasses like they were when I first got them! I assumed I would pay for this service, but he told me no, it was his pleasure! Above and beyond! I highly recommend this Target Optical and the skilled services of Jose! Thanks again!

Eva was amazing, she took care of our daughter who is five getting her first set of eyeglasses. She went above and beyond and we walked away with 3 pairs! Great customer service.

I've been putting off getting my glasses fixed for months. At least twice a week, when I'm cleaning my leses, the threads of the tiny screws fail and fall out into my hand. I ordered the glasses online and didn't have much hope for them. I was debating getting a new pair if these repairs didn't hold. I wandered into the optical portion at the Petaluma Target I had walked past so many times before and found I should have come in much sooner. Niko Lagmay spent five minutes on my glasses replacing the screws and adjusting what I hadn't even realized would make my life so much easier. I no longer have to push my glasses up from the tip of my nose! They helped me so much more than I could have imagined and all with a great sence of humor. My lenses can now hold up to rigorous cleaning! This visit saved me on spending towards a new set of glasses and the adjustments were free!