Dr. Barnes is fantastic! She provides a thorough and attentive eye exam while taking the time to understand your wants and needs. She also helps you find the perfect pair of glasses from a great selection of styles. The staff is friendly and helpful, making the whole experience enjoyable. I highly recommend her for both eye care and eyewear!
Terra Barnes, OD
About
Terra Barnes, OD is an eye doctor and optical shop in Irvine, California, located at 16480 Bake Pkwy Ste 107. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 6 vision plans, including VSP, EyeMed, Davis Vision and Aetna Vision. Care is provided by Terra Barnes, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (949) 458-2040 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
16480 Bake Pkwy Ste 107
Irvine, CA 92618
Get Directions - Phone
- (949) 458-2040
- Languages spoken
- Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 13
This Eye doctor Terra Barnes is very deceptive while trying to upsell the most expensive eye glass frames to people who cannot afford them. She also tries to endorse beauty products, health machines,vitamins etc while her main goal is to show you affordable eye glasses. Although she is probably not breaking the law i find this to be too much for someone just simply looking for a pair of affordable reading glasses. I would NOT recommend this this Dr. Stear clear you have been warned.
Great place and easy building access to get to. The staff is lovely and understanding. Dr. Barnes is professional and works with you on what type of glasses you want! Lots of styles to choose from compared to other places. I would 100% recommend!
Dr. Barnes does not rush the exam because her emphasis is on quality eye care. She also has specialty frames like Flying Eyes Optics and Flying Eyes Sunglasses.
Without a doubt this was the biggest waste of time I've ever had in a medical office. Besides having to repeat almost every question and answer I gave them, The "staff" (all trainees who didn't know anything) gave me half of my exam and needed help the entire time, and I constantly had to correct their information. Then my insurance was messed up (this part obviously not their fault) but I wanted this doctor to finish the exam so I could get my contacts, so I put forth the effort for the next hour to get my insurance sorted out so I could pay them. Once I actually got it sorted out, I asked the male staff member how much it would be and he told me $60 for a "contact lens fitting fee", plus my $10 co pay for the initial exam. I thought it was a bit much and asked for clarification as to the breakdown of the costs, and once I understood he left and Dr. Barnes came back in and casually told me the fee was $70, plus a $10 co-pay. I asked her why since her staff told me $60, and she started telling me in an extremely condescending manner that she "told me that initially" (which she didn't, she said without the insurance it would be $75, initially. Regardless who cops an attitude like that when their staff screws up??). Then she "broke it down" for me herself, and somehow it became $80. I was further confused, and somehow when she added the $5 worth of contacts my insurance didn't cover it magically became $90. I kept calm as I could and said I still didn't understand how $70 became $90 with an added $5 for contacts. Then she took me to her back room. She closed the door and began chastising me like a child, saying, "Look, I'm trying to squeeze you in in between my appointments, and if you're going to be rude in front of my other customers like that--" I cut her off there. I had an appointment like everyone else, so she wasn't squeezing me in. At no point did i raise my voice to her or her hairbrained staff (whose mistakes were not my fault), or use adult language. I spent two hours of my day trying to pay this woman and was rightfully confused when the price kept going up. I told her how offended I was that she, after everything i've been through, actually had the gall to take me into her exam room to try and hide me and her ATTITUDE from her customers. i walked back out to the lobby to finish my conversation with her. I refuse to be treated like that. I think everyone should. If she has an issue it's her job to resolve it, not treat she customer involved like a second class citizen.
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