The Ryan Woman & Children Center

Staff filed the wrong paperwork which is ILLEGAL and caused my daughter to have to wait longer. Staff filed insurance claim to repair/replace glasses for a pair that 100% functional. Later filed the correct paperwork for insurance claim requesting a new prescription as mentioned and described prior. Staff filed claims for repair without my consent since the glasses weren’t broken she just needed a stronger prescription. Instead of acknowledging the flaw staff lied saying insurance is taking long but instance verified the date they receive and approved payment for glasses immediately following ER VISITS FOR EYES

I like Ryan center for the kids. I found out I'm expecting and they put me with a male Dr. Clark. I said fine because he was the only one there on that day and I didn't have an appointment. When my appointment was done and I had to schedule the following appointment I specifically said I didn't want Dr. Clark for my prenatal care and that I wanted a female like maybe Abbott but they put my appointment again with Dr. Clark not respecting my request for a females obgyn. I just canceled my appointment because I refuse to go to him again. I might find prenatal care elsewhere because he couldn't even tell me the correct amount of weeks I was. I never have this issue through my other pregnancies.

We normally go to the Harlem location but at the height of covid our office was turned into a covid testing site so we were sent here. They had safety precautions in place and the staff was cordial. Our visit was pretty quick. We were triaged and placed in an isolation room as a precaution since my son had previously ran a fever but the staff was nice and the doctor was thorough. I wouldn’t mind going back if it wasn’t so far from my neighborhood, especially since our PCP has relocated. But I appreciated their attentiveness to my son.

I see the doctors here also take my children doctors R great. staff are great taking out blood. It’s a 1010. I don’t wait long and I recommend anyone to come here. My grandchild had one doctor. She was asking a little personal questions, but I shut it down and she didn’t bring it up very friendly very respectful doctors definitely wanna get down to the vote of whatever is going on with you A+ for me thanks staff thanks doctors…

Good evening. The doctors are great and so is the staff. Unfortunately they must be extremely understaffed. Today I had plans and additional appointments for my child that I had to cancel due to waiting 3 hours to see a doctor. That is unacceptable and ridiculous! The management needs to do something about that! My child was hungry and of course bored. I shouldn't have to waste my day for perhaps 15 minutes of visit time. They need to hire more staff and be more efficient.