Vision Park Family Eye Care

Very great service and helpful staff. Repaired my frames and helped get me new ones since they were under warranty. They take time to make sure glasses fit your face and adjust as needed. Highly recommend.

All the staff here are very kind and helpful. My exam was thorough and I was able to get a prescription that suited my needs. If I had to make a critique, it would be that I wish they had a wider selection of frame options. But the ones they did have were very nice and I was able to find some I liked.

My daughter and I had our eye exams With Dr. Shepherd who was very professional and thorough. She was very kind and and listened and was very easy to talk to. My daughter and I both had to pick out new glasses and the Technician was just the same: professional, thorough and friendly. An overall pleasant morning- thanks so much!!

We had a great experience here. Dr. Shepherd was patient and explained each step to my daughter, which helped with my daughter's anxiety. Our appointment was on time, and the kids room kept my other kids entertained while my daughter was having her exam. Thank you for such a positive experience.

My son was referred to Dr. Billings and her staff for vision therapy. We weighed the pros and cons of following through with this extensive program, and chose to proceed with the treatment plan of V.T. The time and effort my 7 year old (who turned 8 during treatment) put into the program was definitely worth it and has paid off. The V.T. staff (in particularly, Mr. Alex) was very knowledgeable, patient, and in-tune with the needs of my son. Ongoing communication was presented throughout the process, and he was quick to respond via email or telephone. During the newness off the pandemic, we were able to continue V.T. sessions virtually. It took close to a year to complete the treatment plan, though I am sure the pandemic did play a part in this. The billing staff presented numerous options to help us plan for the expense. What you put in is likely what you will get out of this experience. We were very diligent about the daily vision therapy exercises, and are very pleased with the results. When an exercise wasn't working or not going well, Mr. Alex and Dr. Billings found a way to adjust them to the likeness of my son. We will be forever grateful to Dr. Billings and Mr. Alex for their dedication to my son's success. Thank you, from the bottom of our hearts. Des Moines is very lucky to have you in our community to help our children succeed.