Visionworks

Amazing staff, very polite and attentive. The doctor was very professional and pleasant. The quality of the frames is very good. They did a great job. At first, I thought they were very expensive, but they were worth every penny. I will recommend them 110%. Now I have two pairs of very comfortable and sturdy safety glasses.

I had a wonderful experience during my recent vision exam! The staff was friendly, the appointment was quick and thorough, and they use great technology. A special shout-out to Colleen Austin who was super helpful and patient while setting up my new vision wear, she definitely made the final process easy and enjoyable! So, if you are looking for a great eye care team, this is it!

I went into Visionworks after purchasing 2 pairs of glasses from another optical store. I had to have both of my pairs remade and they still weren't right. The optician Collen Austin took her time and carefully measured and fitted me with great frames. The lenses were progressive and transition and she educated me on progressive lenses since they were new to me. I can see great now and learned a lot about frame sizes and fitment. I highly recommend Visionworks in Lakewood Ranch and suggest visiting Colleen if you're having problems with your current glasses.

Terrible experience. I paid for new work glasses, they gave me a 2-week delivery deadline via message. On the expected delivery date, I called to check if they were ready. First, someone told me they would be ready in a maximum of 2 more days. Then, the person who sold them to me called saying the service wasn't done because it wasn't possible to process the service order, even though I had already paid. I asked why they hadn't informed me before, and the manager said they had called me – absurd, since they hadn't! A total lack of care for the customer. I do not recommend them! I requested a refund and will have my new work glasses made elsewhere!

Dr. Austin was superb. My contact prescription is complex. He is the first Dr. to tell me multifocal lenses were evan an option for me. 3 sets of trials and 3 visits to dial them in. I couldn't be happier. He really cares about getting it right. A true asset to the company! Thank you!