Excellent excellent customer service. I arrived five minutes ago before 6 PM the accommodated me and understood my problem and helping me fix my glasses with zero hesitation. I will never stop using the store. I recommend everybody come here and work with the store. Excellent customer service so far I’ve never had such good service.
Visionworks
About
Visionworks is an eye doctor and optical shop in Charlotte, North Carolina, located at 9425 South Blvd Ste 100a-1. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 8 vision plans, including VSP, Davis Vision, Superior Vision and Spectera. Doctors at this practice include Masherrill Koonce, OD and Brittany Morris, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. Walk-ins are accepted. Call (704) 341-8157 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
9425 South Blvd Ste 100a-1
Ste 100A
Charlotte, NC 28273-6900
Get Directions - Phone
- (704) 341-8157
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 6:30 PM |
| Tuesday | 10:00 AM – 6:30 PM |
| Wednesday | 10:00 AM – 6:30 PM |
| Thursday | 10:00 AM – 6:30 PM |
| Friday | 10:00 AM – 6:30 PM |
| Saturday | 10:00 AM – 6:30 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 164
This location is a complete joke. My husband took time off work, his paid time off, to come during their posted business hours... only to find the doors locked and a handwritten sign saying they were "closed for lunch" from 1 to 2pm. Employees were inside, saw him standing there, and chose to ignore him. No one came to the door. No communication. Nothing. There is zero mention anywhere; not on their Google listing, not on their website, not even on their phone system--that they randomly shut down for lunch. That is completely unacceptable. If you're going to routinely close in the middle of the day, post your actual hours like every other professional business does. And what makes this even more infuriating is that this isn't new. I found multiple reviews from months ago saying the exact same thing. Customers locked out during business hours, ignored, and told after the fact that "we'll look into it." It's been half a year and clearly nothing has changed. You're not looking into anything, you're just wasting people's time and hoping no one calls you out. We will never return to this location, and frankly, neither should you. They do not respect your time, and they clearly don't care about fixing their own ongoing issues.
I love Mern, at South blvd location omg we laughed and she help me with a great deal. Love her personality and down to earth. I recommend anyone at this location.
Myrna and staff were very knowledgeable and friendly. Myrna was very helpful in explaining all the different lens options to get the best fit for my needs. Will use Visionworks again.
Absolutely amazing experience! Warm and welcoming staff. Clean facility with state the art equipment. Dr.Koonce was phenomenal! She took time to answer all of my questions. So glad to have her as my doctor!!!
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